CFPB Consumer Complaint Profile
POM Recoveries, Inc.
Consumers have filed 27 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 27
- Total complaints
- Mid-range
- 4
- Last 12 months
- 88.9%
- Timely response
- Bottom quartile
- 5
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, POM Recoveries, Inc. sits at #2473, with 27 complaints logged. Its on-time response rate is 88.9%, the 16th percentile among companies with 100+ complaints.
- #2473
- of 3,843 companies by volume
- 88.9%
- on time (16th pctile)
- Debt collection
- most-complained product
- 5
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
POM Recoveries, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
88.9% Among the lowest higher than 16% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 3 |
| 2016 | 2 |
| 2017 | 3 |
| 2018 | 1 |
| 2019 | 3 |
| 2021 | 3 |
| 2024 | 5 |
| 2025 | 5 |
| 2026year in progress | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for POM Recoveries, Inc.
POM Recoveries, Inc. carries 27 complaints in the CFPB's database, 4 of them filed within the past 12 months. Consumers spanning 5 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, POM Recoveries, Inc. posts a 88.9% reply rate on forwarded complaints. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. The company's response carried a 0% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does POM Recoveries, Inc. have?
POM Recoveries, Inc. has 27 total consumer complaints filed with the CFPB, with 4 filed in the last 12 months.
Does POM Recoveries, Inc. respond to complaints on time?
POM Recoveries, Inc.'s CFPB timely-response rate is 88.9%.
What product generates the most complaints for POM Recoveries, Inc.?
"Debt collection" draws more CFPB complaints against POM Recoveries, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with POM Recoveries, Inc.?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against POM Recoveries, Inc. - see all issues and counts above.
How do I file a complaint against POM Recoveries, Inc.?
You can file a complaint against POM Recoveries, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about POM Recoveries, Inc.?
Consumers in 5 states and territories have filed complaints about POM Recoveries, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for POM Recoveries, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does POM Recoveries, Inc. have?
POM Recoveries, Inc. has 27 total consumer complaints filed with the CFPB, with 4 filed in the last 12 months.
Does POM Recoveries, Inc. respond to complaints on time?
POM Recoveries, Inc.'s CFPB timely-response rate is 88.9%.
What product generates the most complaints for POM Recoveries, Inc.?
"Debt collection" draws more CFPB complaints against POM Recoveries, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with POM Recoveries, Inc.?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against POM Recoveries, Inc. - see all issues and counts above.
How do I file a complaint against POM Recoveries, Inc.?
You can file a complaint against POM Recoveries, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about POM Recoveries, Inc.?
Consumers in 5 states and territories have filed complaints about POM Recoveries, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.