CFPB Consumer Complaint Profile
Post Lake Lending Inc.
Behind the 96 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 96
- Total complaints
- Mid-range
- 43
- Last 12 months
- 99%
- Timely response
- Above median
- 24
- States affected
The verdict
96 CFPB complaints put Post Lake Lending Inc. at #1352 out of 3,843 financial companies ranked by complaint volume. It posts a 99% on-time response rate, the 60th percentile among companies with 100+ complaints.
- #1352
- of 3,843 companies by volume
- 99%
- on time (60th pctile)
- Payday loan, title l…
- most-complained product
- 24
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Post Lake Lending Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99% Higher than most higher than 60% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 19 in 2024 to 48 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2022 | 3 |
| 2023 | 17 |
| 2024 | 19 |
| 2025 | 48 |
| 2026year in progress | 9 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Post Lake Lending Inc.
The CFPB Consumer Complaint Database has logged 96 complaints against Post Lake Lending Inc. overall, with 43 of those filed in the trailing 12 months. Reports have come from consumers in 24 states and territories, making this a multi-regional complaint footprint. No product draws more complaints than "Payday loan, title loan, personal loan, or advance loan," which sits at the top of the product breakdown. The specific issue named most within that category is "Charged fees or interest you didn't expect," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Post Lake Lending Inc. draw a 99% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 2.1% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Post Lake Lending Inc. have?
Post Lake Lending Inc. has 96 total consumer complaints filed with the CFPB, with 43 filed in the last 12 months.
Does Post Lake Lending Inc. respond to complaints on time?
Post Lake Lending Inc.'s CFPB timely-response rate is 99%. This is considered excellent.
What product generates the most complaints for Post Lake Lending Inc.?
The most complained-about product for Post Lake Lending Inc. is "Payday loan, title loan, personal loan, or advance loan." You can view the full product breakdown on this page.
What is the most common complaint issue with Post Lake Lending Inc.?
The most common issue reported by consumers about Post Lake Lending Inc. is "Charged fees or interest you didn't expect." All complaint issues are listed above with their counts.
How do I file a complaint against Post Lake Lending Inc.?
You can file a complaint against Post Lake Lending Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Post Lake Lending Inc.?
Consumers in 24 states and territories have filed complaints about Post Lake Lending Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Also handles Payday loan, title loan, personal loan, or advance loan
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Post Lake Lending Inc. have?
Post Lake Lending Inc. has 96 total consumer complaints filed with the CFPB, with 43 filed in the last 12 months.
Does Post Lake Lending Inc. respond to complaints on time?
Post Lake Lending Inc.'s CFPB timely-response rate is 99%. This is considered excellent.
What product generates the most complaints for Post Lake Lending Inc.?
The most complained-about product for Post Lake Lending Inc. is "Payday loan, title loan, personal loan, or advance loan." You can view the full product breakdown on this page.
What is the most common complaint issue with Post Lake Lending Inc.?
The most common issue reported by consumers about Post Lake Lending Inc. is "Charged fees or interest you didn't expect." All complaint issues are listed above with their counts.
How do I file a complaint against Post Lake Lending Inc.?
You can file a complaint against Post Lake Lending Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Post Lake Lending Inc.?
Consumers in 24 states and territories have filed complaints about Post Lake Lending Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.