CFPB Consumer Complaint Profile

Priority Plus Financial LLC

16 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

16
Total complaints
Below average
8
Last 12 months
93.8%
Timely response
Below median
13
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Priority Plus Financial LLC has accumulated 16 complaints, placing it #3154 by volume. Its on-time response rate is 93.8%, the 26th percentile among companies with 100+ complaints.

#3154
of 3,843 companies by volume
93.8%
on time (26th pctile)
Payday loan, title l…
most-complained product
13
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
32/100
Priority Plus Financial LLC · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response D 93.8%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Priority Plus Financial LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

93.8% Around the middle higher than 26% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Priority Plus Financial LLC timely response rate 93.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Payday loan, title loan, personal loan, or advance loan - Installment loan 6
Debt or credit management - Debt settlement 5
Debt collection - Credit card debt 1
Payday loan, title loan, or personal loan - Personal line of credit 1
Payday loan, title loan, personal loan, or advance loan - Personal line of credit 1
Credit card - General-purpose credit card or charge card 1
Payday loan, title loan, or personal loan - Installment loan 1

Top Issues

1.Getting the loan 7
2.Confusing or misleading advertising or marketing 4
3.Getting a line of credit 2
4.Communication tactics 1
5.Didn't provide services promised 1
6.Advertising and marketing, including promotional offers 1

Complaints by Year

Year Complaints
2022 1
2023 1
2024 5
2025 6
2026year in progress 3

Complaints by State (Top 15)

North Carolina 2
California 2
Florida 2
New Hampshire 1
Delaware 1
Missouri 1
Nevada 1
Maine 1
New Mexico 1
Kentucky 1
North Dakota 1
New York 1
Arizona 1

Company Responses

Closed with explanation 15
Untimely response 1

What the CFPB Complaint Record Shows for Priority Plus Financial LLC

The CFPB Consumer Complaint Database has logged 16 complaints against Priority Plus Financial LLC overall, with 8 of those filed in the trailing 12 months. Reports have come from consumers in 13 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Payday loan, title loan, personal loan, or advance loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Getting the loan" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Priority Plus Financial LLC's timely response rate stands at 93.8%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Among resolved complaints, the consumer-relief closure rate is 0%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Priority Plus Financial LLC have?

Priority Plus Financial LLC has 16 total consumer complaints filed with the CFPB, with 8 filed in the last 12 months.

Does Priority Plus Financial LLC respond to complaints on time?

CFPB complaints against Priority Plus Financial LLC draw a 93.8% timely-response rate inside the expected window.

What product generates the most complaints for Priority Plus Financial LLC?

"Payday loan, title loan, personal loan, or advance loan" draws more CFPB complaints against Priority Plus Financial LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Priority Plus Financial LLC?

"Getting the loan" is the single most frequently cited issue in complaints against Priority Plus Financial LLC - see all issues and counts above.

How do I file a complaint against Priority Plus Financial LLC?

You can file a complaint against Priority Plus Financial LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Priority Plus Financial LLC?

Consumers in 13 states and territories have filed complaints about Priority Plus Financial LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Also handles Payday loan, title loan, personal loan, or advance loan

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Priority Plus Financial LLC have?

Priority Plus Financial LLC has 16 total consumer complaints filed with the CFPB, with 8 filed in the last 12 months.

Does Priority Plus Financial LLC respond to complaints on time?

CFPB complaints against Priority Plus Financial LLC draw a 93.8% timely-response rate inside the expected window.

What product generates the most complaints for Priority Plus Financial LLC?

"Payday loan, title loan, personal loan, or advance loan" draws more CFPB complaints against Priority Plus Financial LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Priority Plus Financial LLC?

"Getting the loan" is the single most frequently cited issue in complaints against Priority Plus Financial LLC - see all issues and counts above.

How do I file a complaint against Priority Plus Financial LLC?

You can file a complaint against Priority Plus Financial LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Priority Plus Financial LLC?

Consumers in 13 states and territories have filed complaints about Priority Plus Financial LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Priority Plus Financial LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.