CFPB Consumer Complaint Profile

Priority Plus Financial LLC

What 16 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

16
Total complaints
8
Last 12 months
93.8%
Timely response
13
States affected

The verdict

Priority Plus Financial LLC ranks #3158 of 3,848 financial companies by CFPB complaint volume, with 16 complaints on record. It answers 93.8% of complaints on time — above the 93% median for companies with 100+ complaints.

#3158
of 3,848 companies by volume
93.8%
answered on time
Payday loan, title l…
most-complained product
13
states with complaints
Priority Plus Financial LLC timely response rate 93.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Payday loan, title loan, personal loan, or advance loan — Installment loan 6
Debt or credit management — Debt settlement 5
Debt collection — Credit card debt 1
Payday loan, title loan, or personal loan — Personal line of credit 1
Payday loan, title loan, personal loan, or advance loan — Personal line of credit 1
Credit card — General-purpose credit card or charge card 1
Payday loan, title loan, or personal loan — Installment loan 1

Top Issues

1.Getting the loan 7
2.Confusing or misleading advertising or marketing 4
3.Getting a line of credit 2
4.Communication tactics 1
5.Didn't provide services promised 1
6.Advertising and marketing, including promotional offers 1

Complaints by Year

Year Complaints
2022 1
2023 1
2024 5
2025 6
2026 3

Complaints by State (Top 15)

North Carolina 2
California 2
Florida 2
New Hampshire 1
Delaware 1
Missouri 1
Nevada 1
Maine 1
New Mexico 1
Kentucky 1
North Dakota 1
New York 1
Arizona 1

Company Responses

Closed with explanation 15
Untimely response 1

What the CFPB Complaint Record Shows for Priority Plus Financial LLC

The CFPB Consumer Complaint Database has logged 16 complaints against Priority Plus Financial LLC overall, with 8 of those filed in the trailing 12 months. Reports have come from consumers in 13 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Payday loan, title loan, personal loan, or advance loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Getting the loan" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Priority Plus Financial LLC's timely response rate stands at 93.8%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Priority Plus Financial LLC have?

Priority Plus Financial LLC has 16 total consumer complaints filed with the CFPB, with 8 filed in the last 12 months.

Does Priority Plus Financial LLC respond to complaints on time?

Priority Plus Financial LLC has a 93.8% timely response rate to CFPB complaints.

What product generates the most complaints for Priority Plus Financial LLC?

The most complained-about product for Priority Plus Financial LLC is "Payday loan, title loan, personal loan, or advance loan." You can view the full product breakdown on this page.

What is the most common complaint issue with Priority Plus Financial LLC?

The most common issue reported by consumers about Priority Plus Financial LLC is "Getting the loan." All complaint issues are listed above with their counts.

How do I file a complaint against Priority Plus Financial LLC?

You can file a complaint against Priority Plus Financial LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Priority Plus Financial LLC?

Consumers in 13 states and territories have filed complaints about Priority Plus Financial LLC with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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