CFPB Consumer Complaint Profile
Professional Collection Service Inc (GA)
Consumers have filed 88 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 88
- Total complaints
- Mid-range
- 21
- Last 12 months
- 94.3%
- Timely response
- Below median
- 12
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Professional Collection Service Inc (GA) sits at #1409, with 88 complaints logged. It posts a 94.3% on-time response rate, the 27th percentile among companies with 100+ complaints.
- #1409
- of 3,843 companies by volume
- 94.3%
- on time (27th pctile)
- Debt collection
- most-complained product
- 12
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Professional Collection Service Inc (GA) vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
94.3% Around the middle higher than 27% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 2 |
| 2017 | 2 |
| 2018 | 9 |
| 2019 | 7 |
| 2020 | 6 |
| 2021 | 14 |
| 2022 | 8 |
| 2023 | 5 |
| 2024 | 11 |
| 2025 | 15 |
| 2026year in progress | 9 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Professional Collection Service Inc (GA)
The CFPB Consumer Complaint Database has logged 88 complaints against Professional Collection Service Inc (GA) overall, with 21 of those filed in the trailing 12 months. Reports have come from consumers in 12 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Professional Collection Service Inc (GA) posts a 94.3% reply rate on forwarded complaints. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response at a 0% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 1.1%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Professional Collection Service Inc (GA) have?
The CFPB has logged 88 complaints against Professional Collection Service Inc (GA) to date, of which 21 came in over the last 12 months.
Does Professional Collection Service Inc (GA) respond to complaints on time?
Professional Collection Service Inc (GA) has a 94.3% timely response rate to CFPB complaints.
What product generates the most complaints for Professional Collection Service Inc (GA)?
The most complained-about product for Professional Collection Service Inc (GA) is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Professional Collection Service Inc (GA)?
The most common issue reported by consumers about Professional Collection Service Inc (GA) is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Professional Collection Service Inc (GA)?
You can file a complaint against Professional Collection Service Inc (GA) directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Professional Collection Service Inc (GA)?
Consumers in 12 states and territories have filed complaints about Professional Collection Service Inc (GA) with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Professional Collection Service Inc (GA): nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Professional Collection Service Inc (GA) have?
The CFPB has logged 88 complaints against Professional Collection Service Inc (GA) to date, of which 21 came in over the last 12 months.
Does Professional Collection Service Inc (GA) respond to complaints on time?
Professional Collection Service Inc (GA) has a 94.3% timely response rate to CFPB complaints.
What product generates the most complaints for Professional Collection Service Inc (GA)?
The most complained-about product for Professional Collection Service Inc (GA) is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Professional Collection Service Inc (GA)?
The most common issue reported by consumers about Professional Collection Service Inc (GA) is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Professional Collection Service Inc (GA)?
You can file a complaint against Professional Collection Service Inc (GA) directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Professional Collection Service Inc (GA)?
Consumers in 12 states and territories have filed complaints about Professional Collection Service Inc (GA) with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.