CFPB Consumer Complaint Profile
Professional Placement Services, LLC
What 225 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 225
- Total complaints
- 0
- Last 12 months
- 100%
- Timely response
- 23
- States affected
The verdict
Professional Placement Services, LLC ranks #847 of 3,848 financial companies by CFPB complaint volume, with 225 complaints on record. 100% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.
- #847
- of 3,848 companies by volume
- 100%
- answered on time
- Debt collection
- most-complained product
- 23
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 2 |
| 2014 | 5 |
| 2015 | 6 |
| 2016 | 17 |
| 2017 | 20 |
| 2018 | 17 |
| 2019 | 9 |
| 2020 | 10 |
| 2021 | 41 |
| 2022 | 68 |
| 2023 | 30 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Professional Placement Services, LLC
The CFPB Consumer Complaint Database has logged 225 complaints against Professional Placement Services, LLC overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 23 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Professional Placement Services, LLC's timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. The company's response was formally disputed in 18.4% of resolved cases, indicating how frequently the initial fix fell short. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Professional Placement Services, LLC have?
The CFPB has logged 225 complaints against Professional Placement Services, LLC to date, of which 0 came in over the last 12 months.
Does Professional Placement Services, LLC respond to complaints on time?
100% of the CFPB complaints against Professional Placement Services, LLC get a response within the expected window. This is considered excellent.
What product generates the most complaints for Professional Placement Services, LLC?
The most complained-about product for Professional Placement Services, LLC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Professional Placement Services, LLC?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Professional Placement Services, LLC - see all issues and counts above.
How do I file a complaint against Professional Placement Services, LLC?
You can file a complaint against Professional Placement Services, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Professional Placement Services, LLC?
Professional Placement Services, LLC has drawn CFPB complaints from 23 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~225)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.