CFPB Consumer Complaint Profile
Professional Recovery Consultants, Inc.
Consumers have filed 46 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 46
- Total complaints
- Mid-range
- 0
- Last 12 months
- 97.8%
- Timely response
- Below median
- 11
- States affected
The verdict
46 CFPB complaints put Professional Recovery Consultants, Inc. at #1915 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 97.8%, the 46th percentile for the 100+ complaint peer group.
- #1915
- of 3,843 companies by volume
- 97.8%
- on time (46th pctile)
- Debt collection
- most-complained product
- 11
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Professional Recovery Consultants, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
97.8% Around the middle higher than 46% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 6 |
| 2015 | 4 |
| 2016 | 4 |
| 2017 | 9 |
| 2018 | 6 |
| 2019 | 10 |
| 2020 | 6 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Professional Recovery Consultants, Inc.
Professional Recovery Consultants, Inc. carries 46 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 11 states and territories have weighed in, giving this a geographically concentrated footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Professional Recovery Consultants, Inc. posts a 97.8% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. The company's response carried a 22.2% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 4.3% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Professional Recovery Consultants, Inc. have?
Professional Recovery Consultants, Inc. has 46 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Professional Recovery Consultants, Inc. respond to complaints on time?
Professional Recovery Consultants, Inc.'s CFPB timely-response rate is 97.8%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Professional Recovery Consultants, Inc.?
"Debt collection" draws more CFPB complaints against Professional Recovery Consultants, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Professional Recovery Consultants, Inc.?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Professional Recovery Consultants, Inc.; the full issue list with counts is above.
How do I file a complaint against Professional Recovery Consultants, Inc.?
You can file a complaint against Professional Recovery Consultants, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Professional Recovery Consultants, Inc.?
Consumers in 11 states and territories have filed complaints about Professional Recovery Consultants, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Professional Recovery Consultants, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (22.2% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Professional Recovery Consultants, Inc. have?
Professional Recovery Consultants, Inc. has 46 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Professional Recovery Consultants, Inc. respond to complaints on time?
Professional Recovery Consultants, Inc.'s CFPB timely-response rate is 97.8%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Professional Recovery Consultants, Inc.?
"Debt collection" draws more CFPB complaints against Professional Recovery Consultants, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Professional Recovery Consultants, Inc.?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Professional Recovery Consultants, Inc.; the full issue list with counts is above.
How do I file a complaint against Professional Recovery Consultants, Inc.?
You can file a complaint against Professional Recovery Consultants, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Professional Recovery Consultants, Inc.?
Consumers in 11 states and territories have filed complaints about Professional Recovery Consultants, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.