CFPB Consumer Complaint Profile
Quality Asset Recovery LLC
What 352 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 352
- Total complaints
- 22
- Last 12 months
- 99.1%
- Timely response
- 19
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, Quality Asset Recovery LLC sits at #627, with 352 complaints logged. 99.1% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.
- #627
- of 3,848 companies by volume
- 99.1%
- answered on time
- Debt collection
- most-complained product
- 19
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 4 |
| 2014 | 12 |
| 2015 | 10 |
| 2016 | 20 |
| 2017 | 30 |
| 2018 | 38 |
| 2019 | 48 |
| 2020 | 37 |
| 2021 | 52 |
| 2022 | 33 |
| 2023 | 22 |
| 2024 | 19 |
| 2025 | 24 |
| 2026 | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Quality Asset Recovery LLC
352 complaints against Quality Asset Recovery LLC appear in the CFPB record, including 22 from the trailing year. The 19 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
99.1% of CFPB-forwarded complaints against Quality Asset Recovery LLC get a reply inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Consumers formally disputed the company's response in 14.3% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. 0.3% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Quality Asset Recovery LLC have?
The CFPB has logged 352 complaints against Quality Asset Recovery LLC to date, of which 22 came in over the last 12 months.
Does Quality Asset Recovery LLC respond to complaints on time?
99.1% of the CFPB complaints against Quality Asset Recovery LLC get a response within the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for Quality Asset Recovery LLC?
Among all products tied to Quality Asset Recovery LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Quality Asset Recovery LLC?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Quality Asset Recovery LLC; the full issue list with counts is above.
How do I file a complaint against Quality Asset Recovery LLC?
You can file a complaint against Quality Asset Recovery LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Quality Asset Recovery LLC?
The CFPB has recorded complaints against Quality Asset Recovery LLC from 19 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~352)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.