CFPB Consumer Complaint Profile
R & R Collection Service, Inc.
What 30 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 30
- Total complaints
- Mid-range
- 0
- Last 12 months
- 96.7%
- Timely response
- Below median
- 9
- States affected
The verdict
30 CFPB complaints put R & R Collection Service, Inc. at #2333 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 96.7%, the 37th percentile among companies with 100+ complaints.
- #2333
- of 3,843 companies by volume
- 96.7%
- on time (37th pctile)
- Debt collection
- most-complained product
- 9
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
R & R Collection Service, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
96.7% Around the middle higher than 37% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 4 |
| 2015 | 1 |
| 2016 | 1 |
| 2017 | 2 |
| 2018 | 9 |
| 2019 | 2 |
| 2020 | 5 |
| 2021 | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for R & R Collection Service, Inc.
The CFPB Consumer Complaint Database has logged 30 complaints against R & R Collection Service, Inc. overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 9 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Written notification about debt," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, R & R Collection Service, Inc. posts a 96.7% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved cases drew a formal consumer-dispute rate of 22.2% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does R & R Collection Service, Inc. have?
The CFPB has logged 30 complaints against R & R Collection Service, Inc. to date, of which 0 came in over the last 12 months.
Does R & R Collection Service, Inc. respond to complaints on time?
R & R Collection Service, Inc. has a 96.7% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for R & R Collection Service, Inc.?
The most complained-about product for R & R Collection Service, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with R & R Collection Service, Inc.?
The most common issue reported by consumers about R & R Collection Service, Inc. is "Written notification about debt." All complaint issues are listed above with their counts.
How do I file a complaint against R & R Collection Service, Inc.?
You can file a complaint against R & R Collection Service, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about R & R Collection Service, Inc.?
The CFPB has recorded complaints against R & R Collection Service, Inc. from 9 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for R & R Collection Service, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (22.2% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does R & R Collection Service, Inc. have?
The CFPB has logged 30 complaints against R & R Collection Service, Inc. to date, of which 0 came in over the last 12 months.
Does R & R Collection Service, Inc. respond to complaints on time?
R & R Collection Service, Inc. has a 96.7% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for R & R Collection Service, Inc.?
The most complained-about product for R & R Collection Service, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with R & R Collection Service, Inc.?
The most common issue reported by consumers about R & R Collection Service, Inc. is "Written notification about debt." All complaint issues are listed above with their counts.
How do I file a complaint against R & R Collection Service, Inc.?
You can file a complaint against R & R Collection Service, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about R & R Collection Service, Inc.?
The CFPB has recorded complaints against R & R Collection Service, Inc. from 9 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.