CFPB Consumer Complaint Profile

Ray Klein, Inc.

Behind the 602 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

602
Total complaints
Above average
81
Last 12 months
98.5%
Timely response
Above median
37
States affected

Subscribe to this company's annual complaint changes (RSS)

The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Ray Klein, Inc. sits at #455, with 602 complaints logged. On-time replies land at 98.5%, the 54th percentile for the 100+ complaint peer group.

#455
of 3,843 companies by volume
98.5%
on time (54th pctile)
Debt collection
most-complained product
37
states with complaints
C+
PlainCredit Trust Score
63/100
Ray Klein, Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response B- 98.5%
Share of complaints answered within the CFPB response window
Dispute Rate D 17.2%
Share of responses the consumer disputed (lower is better)
Relief Rate B 8.1%
Share of complaints closed with monetary or non-monetary relief

Ray Klein, Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

98.5% Higher than most higher than 54% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 71 in 2024 to 85 in 2025 (2024 → 2025).

See the full year-over-year release diff

Ray Klein, Inc. timely response rate 98.5%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical debt 192
Debt collection - Other debt 107
Debt collection - I do not know 91
Debt collection - Medical 85
Debt collection - Other (i.e. phone, health club, etc.) 63
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 20
Credit reporting or other personal consumer reports - Credit reporting 15
Debt collection - Telecommunications debt 9
Credit reporting 6
Debt collection - Credit card debt 5

Top Issues

1.Attempts to collect debt not owed 177
2.Written notification about debt 100
3.Cont'd attempts collect debt not owed 83
4.False statements or representation 73
5.Took or threatened to take negative or legal action 41
6.Disclosure verification of debt 33
7.Communication tactics 28
8.Incorrect information on your report 22
9.Taking/threatening an illegal action 9
10.Improper contact or sharing of info 8

Complaints by Year

Year Complaints
2013 15
2014 40
2015 59
2016 48
2017 48
2018 44
2019 50
2020 32
2021 21
2022 23
2023 51
2024 71
2025 85
2026year in progress 15

Complaints by State (Top 15)

Oregon 214
California 117
Washington 68
Arizona 25
Florida 21
Texas 20
New York 11
North Carolina 10
Ohio 9
Pennsylvania 8
Nevada 8
Georgia 8
Tennessee 6
Alabama 6
South Carolina 5

Company Responses

Closed with explanation 473
Closed 80
Closed with non-monetary relief 47
Closed with monetary relief 2

What the CFPB Complaint Record Shows for Ray Klein, Inc.

602 complaints against Ray Klein, Inc. appear in the CFPB record, including 81 from the trailing year. The 37 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.

CFPB-forwarded complaints against Ray Klein, Inc. draw a 98.5% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. The company's response carried a 17.2% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 8.1% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Ray Klein, Inc. have?

Ray Klein, Inc. has 602 total consumer complaints filed with the CFPB, with 81 filed in the last 12 months.

Does Ray Klein, Inc. respond to complaints on time?

Ray Klein, Inc. has a 98.5% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Ray Klein, Inc.?

The most complained-about product for Ray Klein, Inc. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Ray Klein, Inc.?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Ray Klein, Inc. - see all issues and counts above.

How do I file a complaint against Ray Klein, Inc.?

You can file a complaint against Ray Klein, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Ray Klein, Inc.?

The CFPB has recorded complaints against Ray Klein, Inc. from 37 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Ray Klein, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (17.2% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026