CFPB Consumer Complaint Profile
Receivables Outsourcing, Inc.
What 131 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 131
- Total complaints
- 13
- Last 12 months
- 93.1%
- Timely response
- 19
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, Receivables Outsourcing, Inc. has accumulated 131 complaints, placing it #1174 by volume. Its on-time response rate is 93.1%, ahead of the 93% median among companies with 100+ complaints.
- #1174
- of 3,848 companies by volume
- 93.1%
- answered on time
- Debt collection
- most-complained product
- 19
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 7 |
| 2015 | 12 |
| 2016 | 20 |
| 2017 | 12 |
| 2018 | 13 |
| 2019 | 3 |
| 2020 | 2 |
| 2021 | 11 |
| 2022 | 6 |
| 2023 | 15 |
| 2024 | 13 |
| 2025 | 13 |
| 2026 | 4 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Receivables Outsourcing, Inc.
131 complaints against Receivables Outsourcing, Inc. appear in the CFPB record, including 13 from the trailing year. The 19 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
93.1% of CFPB-forwarded complaints against Receivables Outsourcing, Inc. get a reply inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. In 14.3% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. 0.8% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Receivables Outsourcing, Inc. have?
131 complaints have been filed against Receivables Outsourcing, Inc. with the CFPB overall - 13 of them in the past year.
Does Receivables Outsourcing, Inc. respond to complaints on time?
Receivables Outsourcing, Inc. has a 93.1% timely response rate to CFPB complaints.
What product generates the most complaints for Receivables Outsourcing, Inc.?
The most complained-about product for Receivables Outsourcing, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Receivables Outsourcing, Inc.?
The most common issue reported by consumers about Receivables Outsourcing, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Receivables Outsourcing, Inc.?
You can file a complaint against Receivables Outsourcing, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Receivables Outsourcing, Inc.?
Consumers in 19 states and territories have filed complaints about Receivables Outsourcing, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~131)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.