CFPB Consumer Complaint Profile
Recovery Solutions Group, LLC
118 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-05-15
- 118
- Total complaints
- 17
- Last 12 months
- 62.7%
- Timely response
- 31
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, Recovery Solutions Group, LLC sits at #1235, with 118 complaints logged. It answers 62.7% of complaints on time - below the 93% median for companies with 100+ complaints.
- #1235
- of 3,848 companies by volume
- 62.7%
- answered on time
- Debt collection
- most-complained product
- 31
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 2 |
| 2016 | 9 |
| 2017 | 15 |
| 2018 | 9 |
| 2019 | 11 |
| 2020 | 8 |
| 2021 | 10 |
| 2022 | 13 |
| 2023 | 6 |
| 2024 | 13 |
| 2025 | 21 |
| 2026 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Recovery Solutions Group, LLC
The CFPB Consumer Complaint Database has logged 118 complaints against Recovery Solutions Group, LLC overall, with 17 of those filed in the trailing 12 months. Reports have come from consumers in 31 states and territories, making this a multi-regional complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Took or threatened to take negative or legal action" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
62.7% of CFPB-forwarded complaints against Recovery Solutions Group, LLC get a reply inside the Bureau's 15-day window. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. The company's response was formally disputed in 29.4% of resolved cases, indicating how frequently the initial fix fell short. 0% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Recovery Solutions Group, LLC have?
118 complaints have been filed against Recovery Solutions Group, LLC with the CFPB overall - 17 of them in the past year.
Does Recovery Solutions Group, LLC respond to complaints on time?
Recovery Solutions Group, LLC has a 62.7% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Recovery Solutions Group, LLC?
"Debt collection" draws more CFPB complaints against Recovery Solutions Group, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Recovery Solutions Group, LLC?
"Took or threatened to take negative or legal action" is the single most frequently cited issue in complaints against Recovery Solutions Group, LLC - see all issues and counts above.
How do I file a complaint against Recovery Solutions Group, LLC?
You can file a complaint against Recovery Solutions Group, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Recovery Solutions Group, LLC?
Consumers in 31 states and territories have filed complaints about Recovery Solutions Group, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~118)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.