CFPB Consumer Complaint Profile

Reliance Motor Credit LLC

What 14 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

14
Total complaints
Below average
6
Last 12 months
92.9%
Timely response
Bottom quartile
5
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Reliance Motor Credit LLC has accumulated 14 complaints, placing it #3314 by volume. On-time replies land at 92.9%, the 23rd percentile for the 100+ complaint peer group.

#3314
of 3,843 companies by volume
92.9%
on time (23rd pctile)
Credit reporting or …
most-complained product
5
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
31/100
Reliance Motor Credit LLC · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response D 92.9%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Reliance Motor Credit LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

92.9% Among the lowest higher than 23% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reliance Motor Credit LLC timely response rate 92.9%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Credit reporting or other personal consumer reports - Credit reporting 6
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 3
Vehicle loan or lease - Lease 3
Vehicle loan or lease - Loan 2

Top Issues

1.Incorrect information on your report 6
2.Improper use of your report 5
3.Struggling to pay your loan 1
4.Repossession 1
5.Problem with a company's investigation into an existing problem 1

Complaints by Year

Year Complaints
2022 2
2023 3
2024 2
2025 4
2026year in progress 3

Complaints by State (Top 15)

New Jersey 5
New York 4
Virginia 2
Florida 2
South Carolina 1

Company Responses

Closed with explanation 14

What the CFPB Complaint Record Shows for Reliance Motor Credit LLC

The CFPB Consumer Complaint Database has logged 14 complaints against Reliance Motor Credit LLC overall, with 6 of those filed in the trailing 12 months. Reports have come from consumers in 5 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Credit reporting or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

CFPB-forwarded complaints against Reliance Motor Credit LLC draw a 92.9% reply rate inside the Bureau's 15-day window. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Among resolved complaints, the consumer-relief closure rate is 0%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Reliance Motor Credit LLC have?

Reliance Motor Credit LLC has 14 total consumer complaints filed with the CFPB, with 6 filed in the last 12 months.

Does Reliance Motor Credit LLC respond to complaints on time?

Reliance Motor Credit LLC's CFPB timely-response rate is 92.9%.

What product generates the most complaints for Reliance Motor Credit LLC?

Among all products tied to Reliance Motor Credit LLC, "Credit reporting or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Reliance Motor Credit LLC?

Consumers most often cite "Incorrect information on your report" when complaining about Reliance Motor Credit LLC; the full issue list with counts is above.

How do I file a complaint against Reliance Motor Credit LLC?

You can file a complaint against Reliance Motor Credit LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Reliance Motor Credit LLC?

The CFPB has recorded complaints against Reliance Motor Credit LLC from 5 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Also handles Credit reporting or other personal consumer reports

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Reliance Motor Credit LLC have?

Reliance Motor Credit LLC has 14 total consumer complaints filed with the CFPB, with 6 filed in the last 12 months.

Does Reliance Motor Credit LLC respond to complaints on time?

Reliance Motor Credit LLC's CFPB timely-response rate is 92.9%.

What product generates the most complaints for Reliance Motor Credit LLC?

Among all products tied to Reliance Motor Credit LLC, "Credit reporting or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Reliance Motor Credit LLC?

Consumers most often cite "Incorrect information on your report" when complaining about Reliance Motor Credit LLC; the full issue list with counts is above.

How do I file a complaint against Reliance Motor Credit LLC?

You can file a complaint against Reliance Motor Credit LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Reliance Motor Credit LLC?

The CFPB has recorded complaints against Reliance Motor Credit LLC from 5 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Reliance Motor Credit LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.