CFPB Consumer Complaint Profile

Rent Recover, LLC

What 147 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-05-15

147
Total complaints
0
Last 12 months
37.4%
Timely response
29
States affected

The verdict

Out of 3,848 financial companies in the CFPB database, Rent Recover, LLC has accumulated 147 complaints, placing it #1106 by volume. It answers 37.4% of complaints on time - below the 93% median for companies with 100+ complaints.

#1106
of 3,848 companies by volume
37.4%
answered on time
Debt collection
most-complained product
29
states with complaints
Rent Recover, LLC timely response rate 37.4%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Other (i.e. phone, health club, etc.) 82
Debt collection - Other debt 32
Debt collection - I do not know 13
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 9
Debt collection - Mortgage debt 4
Credit reporting 2
Debt collection - Mortgage 2
Consumer Loan - Installment loan 1
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report 1
Debt collection - Credit card debt 1

Top Issues

1.Cont'd attempts collect debt not owed 39
2.Disclosure verification of debt 22
3.False statements or representation 15
4.Attempts to collect debt not owed 15
5.Communication tactics 13
6.Improper contact or sharing of info 13
7.Written notification about debt 11
8.Incorrect information on your report 6
9.Took or threatened to take negative or legal action 3
10.Improper use of your report 2

Complaints by Year

Year Complaints
2013 3
2014 18
2015 27
2016 25
2017 42
2018 23
2019 7
2020 2

Complaints by State (Top 15)

Georgia 39
Illinois 24
Michigan 11
Florida 10
Indiana 7
Texas 7
Pennsylvania 5
Arkansas 4
Ohio 4
New Jersey 4
California 3
Maryland 3
Nebraska 3
Minnesota 2
Delaware 2

Company Responses

Untimely response 81
Closed with explanation 66

What the CFPB Complaint Record Shows for Rent Recover, LLC

Rent Recover, LLC carries 147 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 29 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Cont'd attempts collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, Rent Recover, LLC answers 37.4% of forwarded complaints. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. In 29.5% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 0% closed with the consumer receiving monetary or non-monetary relief.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Rent Recover, LLC have?

147 complaints have been filed against Rent Recover, LLC with the CFPB overall - 0 of them in the past year.

Does Rent Recover, LLC respond to complaints on time?

Rent Recover, LLC has a 37.4% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for Rent Recover, LLC?

"Debt collection" draws more CFPB complaints against Rent Recover, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Rent Recover, LLC?

Consumers most often cite "Cont'd attempts collect debt not owed" when complaining about Rent Recover, LLC; the full issue list with counts is above.

How do I file a complaint against Rent Recover, LLC?

You can file a complaint against Rent Recover, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Rent Recover, LLC?

The CFPB has recorded complaints against Rent Recover, LLC from 29 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Read our methodology - how this data is sourced, computed, and verified.