CFPB Consumer Complaint Profile

Roach & Murtha, P.C.

36 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

36
Total complaints
Mid-range
6
Last 12 months
80.6%
Timely response
Bottom decile
4
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Roach & Murtha, P.C. has accumulated 36 complaints, placing it #2143 by volume. On-time replies land at 80.6%, the 10th percentile for the 100+ complaint peer group.

#2143
of 3,843 companies by volume
80.6%
on time (10th pctile)
Debt collection
most-complained product
4
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

D
PlainCredit Trust Score
40/100
Roach & Murtha, P.C. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 80.6%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Roach & Murtha, P.C. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

80.6% Among the lowest higher than 10% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Roach & Murtha, P.C. timely response rate 80.6%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Credit card debt 9
Debt collection - Other debt 7
Debt collection - I do not know 5
Debt collection - Private student loan debt 3
Debt collection - Other (i.e. phone, health club, etc.) 3
Debt collection - Rental debt 2
Debt collection - Medical debt 2
Student loan - Non-federal student loan 1
Payday loan, title loan, personal loan, or advance loan - Payday loan 1
Debt collection - Non-federal student loan 1

Top Issues

1.Attempts to collect debt not owed 8
2.Took or threatened to take negative or legal action 6
3.Written notification about debt 6
4.False statements or representation 4
5.Communication tactics 4
6.Threatened to contact someone or share information improperly 2
7.Can't repay my loan 1
8.Disclosure verification of debt 1
9.Can't contact lender or servicer 1
10.Taking/threatening an illegal action 1

Complaints by Year

Year Complaints
2015 1
2016 3
2017 4
2018 2
2019 4
2020 4
2021 3
2022 1
2023 4
2024 2
2025 7
2026year in progress 1

Complaints by State (Top 15)

New York 32
Connecticut 2
Florida 1
District of Columbia 1

Company Responses

Closed with explanation 35
Closed 1

What the CFPB Complaint Record Shows for Roach & Murtha, P.C.

The CFPB Consumer Complaint Database has logged 36 complaints against Roach & Murtha, P.C. overall, with 6 of those filed in the trailing 12 months. Reports have come from consumers in 4 states and territories, making this a geographically concentrated complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.

Roach & Murtha, P.C.'s timely response rate stands at 80.6%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. The company's response carried a 0% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 0%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Roach & Murtha, P.C. have?

Roach & Murtha, P.C. has 36 total consumer complaints filed with the CFPB, with 6 filed in the last 12 months.

Does Roach & Murtha, P.C. respond to complaints on time?

Roach & Murtha, P.C. has a 80.6% timely response rate to CFPB complaints.

What product generates the most complaints for Roach & Murtha, P.C.?

Among all products tied to Roach & Murtha, P.C., "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Roach & Murtha, P.C.?

Consumers most often cite "Attempts to collect debt not owed" when complaining about Roach & Murtha, P.C.; the full issue list with counts is above.

How do I file a complaint against Roach & Murtha, P.C.?

You can file a complaint against Roach & Murtha, P.C. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Roach & Murtha, P.C.?

Roach & Murtha, P.C. has drawn CFPB complaints from 4 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Roach & Murtha, P.C.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Roach & Murtha, P.C. have?

Roach & Murtha, P.C. has 36 total consumer complaints filed with the CFPB, with 6 filed in the last 12 months.

Does Roach & Murtha, P.C. respond to complaints on time?

Roach & Murtha, P.C. has a 80.6% timely response rate to CFPB complaints.

What product generates the most complaints for Roach & Murtha, P.C.?

Among all products tied to Roach & Murtha, P.C., "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Roach & Murtha, P.C.?

Consumers most often cite "Attempts to collect debt not owed" when complaining about Roach & Murtha, P.C.; the full issue list with counts is above.

How do I file a complaint against Roach & Murtha, P.C.?

You can file a complaint against Roach & Murtha, P.C. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Roach & Murtha, P.C.?

Roach & Murtha, P.C. has drawn CFPB complaints from 4 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Roach & Murtha, P.C.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.