CFPB Consumer Complaint Profile

Rolfe & Lobello, P.A.

What 14 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

14
Total complaints
5
Last 12 months
85.7%
Timely response
1
States affected

The verdict

Rolfe & Lobello, P.A. ranks #3318 of 3,848 financial companies by CFPB complaint volume, with 14 complaints on record. It answers 85.7% of complaints on time — below the 93% median for companies with 100+ complaints.

#3318
of 3,848 companies by volume
85.7%
answered on time
Debt collection
most-complained product
1
states with complaints
Rolfe & Lobello, P.A. timely response rate 85.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt collection — Other debt 4
Debt collection — Auto debt 2
Debt collection — Other (i.e. phone, health club, etc.) 2
Debt collection — Credit card debt 2
Payday loan, title loan, personal loan, or advance loan — Title loan 1
Credit reporting or other personal consumer reports — Credit reporting 1
Debt collection — I do not know 1
Debt collection — Payday loan debt 1

Top Issues

1.Took or threatened to take negative or legal action 3
2.Attempts to collect debt not owed 2
3.Written notification about debt 2
4.Can't stop withdrawals from your bank account 1
5.Incorrect information on your report 1
6.Threatened to contact someone or share information improperly 1
7.Disclosure verification of debt 1
8.Communication tactics 1
9.False statements or representation 1
10.Taking/threatening an illegal action 1

Complaints by Year

Year Complaints
2015 2
2018 2
2020 2
2023 1
2024 1
2025 3
2026 3

Complaints by State (Top 15)

Florida 14

Company Responses

Closed with explanation 12
Closed 1
Untimely response 1

What the CFPB Complaint Record Shows for Rolfe & Lobello, P.A.

The CFPB Consumer Complaint Database has logged 14 complaints against Rolfe & Lobello, P.A. overall, with 5 of those filed in the trailing 12 months. Reports have come from consumers in 1 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Took or threatened to take negative or legal action" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Rolfe & Lobello, P.A.'s timely response rate stands at 85.7%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response in 0% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Rolfe & Lobello, P.A. have?

Rolfe & Lobello, P.A. has 14 total consumer complaints filed with the CFPB, with 5 filed in the last 12 months.

Does Rolfe & Lobello, P.A. respond to complaints on time?

Rolfe & Lobello, P.A. has a 85.7% timely response rate to CFPB complaints.

What product generates the most complaints for Rolfe & Lobello, P.A.?

The most complained-about product for Rolfe & Lobello, P.A. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Rolfe & Lobello, P.A.?

The most common issue reported by consumers about Rolfe & Lobello, P.A. is "Took or threatened to take negative or legal action." All complaint issues are listed above with their counts.

How do I file a complaint against Rolfe & Lobello, P.A.?

You can file a complaint against Rolfe & Lobello, P.A. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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