CFPB Consumer Complaint Profile
RSB Equity Group, LLC
13 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 13
- Total complaints
- Below average
- 0
- Last 12 months
- 84.6%
- Timely response
- Bottom quartile
- 8
- States affected
The verdict
13 CFPB complaints put RSB Equity Group, LLC at #3408 out of 3,843 financial companies ranked by complaint volume. It posts a 84.6% on-time response rate, the 12th percentile among companies with 100+ complaints.
- #3408
- of 3,843 companies by volume
- 84.6%
- on time (12th pctile)
- Debt collection
- most-complained product
- 8
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
RSB Equity Group, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
84.6% Among the lowest higher than 12% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 10 |
| 2015 | 2 |
| 2016 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for RSB Equity Group, LLC
RSB Equity Group, LLC carries 13 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 8 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Cont'd attempts collect debt not owed," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, RSB Equity Group, LLC posts a 84.6% reply rate on forwarded complaints. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does RSB Equity Group, LLC have?
RSB Equity Group, LLC has 13 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does RSB Equity Group, LLC respond to complaints on time?
CFPB complaints against RSB Equity Group, LLC draw a 84.6% timely-response rate inside the expected window.
What product generates the most complaints for RSB Equity Group, LLC?
"Debt collection" draws more CFPB complaints against RSB Equity Group, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with RSB Equity Group, LLC?
The most common issue reported by consumers about RSB Equity Group, LLC is "Cont'd attempts collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against RSB Equity Group, LLC?
You can file a complaint against RSB Equity Group, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about RSB Equity Group, LLC?
Consumers in 8 states and territories have filed complaints about RSB Equity Group, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for RSB Equity Group, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does RSB Equity Group, LLC have?
RSB Equity Group, LLC has 13 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does RSB Equity Group, LLC respond to complaints on time?
CFPB complaints against RSB Equity Group, LLC draw a 84.6% timely-response rate inside the expected window.
What product generates the most complaints for RSB Equity Group, LLC?
"Debt collection" draws more CFPB complaints against RSB Equity Group, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with RSB Equity Group, LLC?
The most common issue reported by consumers about RSB Equity Group, LLC is "Cont'd attempts collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against RSB Equity Group, LLC?
You can file a complaint against RSB Equity Group, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about RSB Equity Group, LLC?
Consumers in 8 states and territories have filed complaints about RSB Equity Group, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.