CFPB Consumer Complaint Profile
S&S Physician Services, Inc.
Behind the 180 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 180
- Total complaints
- 7
- Last 12 months
- 81.7%
- Timely response
- 12
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, S&S Physician Services, Inc. has accumulated 180 complaints, placing it #1004 by volume. It answers 81.7% of complaints on time - below the 93% median for companies with 100+ complaints.
- #1004
- of 3,848 companies by volume
- 81.7%
- answered on time
- Debt collection
- most-complained product
- 12
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 1 |
| 2015 | 6 |
| 2016 | 8 |
| 2017 | 17 |
| 2018 | 10 |
| 2019 | 14 |
| 2020 | 14 |
| 2021 | 23 |
| 2022 | 20 |
| 2023 | 34 |
| 2024 | 20 |
| 2025 | 13 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for S&S Physician Services, Inc.
S&S Physician Services, Inc. carries 180 complaints in the CFPB's database, 7 of them filed within the past 12 months. Consumers spanning 12 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
81.7% of CFPB-forwarded complaints against S&S Physician Services, Inc. get a reply inside the Bureau's 15-day window. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. In 4.3% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Of complaints that were resolved, 1.7% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does S&S Physician Services, Inc. have?
The CFPB has logged 180 complaints against S&S Physician Services, Inc. to date, of which 7 came in over the last 12 months.
Does S&S Physician Services, Inc. respond to complaints on time?
S&S Physician Services, Inc.'s CFPB timely-response rate is 81.7%.
What product generates the most complaints for S&S Physician Services, Inc.?
Among all products tied to S&S Physician Services, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with S&S Physician Services, Inc.?
Consumers most often cite "Attempts to collect debt not owed" when complaining about S&S Physician Services, Inc.; the full issue list with counts is above.
How do I file a complaint against S&S Physician Services, Inc.?
You can file a complaint against S&S Physician Services, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about S&S Physician Services, Inc.?
The CFPB has recorded complaints against S&S Physician Services, Inc. from 12 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~180)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.