CFPB Consumer Complaint Profile
Samuel Whitaker & Associates LLC
What 12 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 12
- Total complaints
- Below average
- 5
- Last 12 months
- 16.7%
- Timely response
- Bottom decile
- 10
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Samuel Whitaker & Associates LLC has accumulated 12 complaints, placing it #3492 by volume. Its on-time response rate is 16.7%, the 1st percentile among companies with 100+ complaints.
- #3492
- of 3,843 companies by volume
- 16.7%
- on time (1st pctile)
- Debt collection
- most-complained product
- 10
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Samuel Whitaker & Associates LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
16.7% Among the lowest higher than 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 3 |
| 2016 | 3 |
| 2017 | 1 |
| 2025 | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Samuel Whitaker & Associates LLC
12 complaints against Samuel Whitaker & Associates LLC appear in the CFPB record, including 5 from the trailing year. The 10 states and territories represented put this footprint in geographically concentrated territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Took or threatened to take negative or legal action" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Samuel Whitaker & Associates LLC's timely response rate stands at 16.7%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. The company's response carried a 0% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Samuel Whitaker & Associates LLC have?
Samuel Whitaker & Associates LLC has 12 total consumer complaints filed with the CFPB, with 5 filed in the last 12 months.
Does Samuel Whitaker & Associates LLC respond to complaints on time?
Samuel Whitaker & Associates LLC has a 16.7% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Samuel Whitaker & Associates LLC?
The most complained-about product for Samuel Whitaker & Associates LLC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Samuel Whitaker & Associates LLC?
The most common issue reported by consumers about Samuel Whitaker & Associates LLC is "Took or threatened to take negative or legal action." All complaint issues are listed above with their counts.
How do I file a complaint against Samuel Whitaker & Associates LLC?
You can file a complaint against Samuel Whitaker & Associates LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Samuel Whitaker & Associates LLC?
Samuel Whitaker & Associates LLC has drawn CFPB complaints from 10 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Samuel Whitaker & Associates LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Samuel Whitaker & Associates LLC have?
Samuel Whitaker & Associates LLC has 12 total consumer complaints filed with the CFPB, with 5 filed in the last 12 months.
Does Samuel Whitaker & Associates LLC respond to complaints on time?
Samuel Whitaker & Associates LLC has a 16.7% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Samuel Whitaker & Associates LLC?
The most complained-about product for Samuel Whitaker & Associates LLC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Samuel Whitaker & Associates LLC?
The most common issue reported by consumers about Samuel Whitaker & Associates LLC is "Took or threatened to take negative or legal action." All complaint issues are listed above with their counts.
How do I file a complaint against Samuel Whitaker & Associates LLC?
You can file a complaint against Samuel Whitaker & Associates LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Samuel Whitaker & Associates LLC?
Samuel Whitaker & Associates LLC has drawn CFPB complaints from 10 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.