CFPB Consumer Complaint Profile
Schukei Chevrolet Volkswagen
Behind the 29 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 29
- Total complaints
- Mid-range
- 17
- Last 12 months
- 0%
- Timely response
- Bottom decile
- 15
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Schukei Chevrolet Volkswagen has accumulated 29 complaints, placing it #2382 by volume. Its on-time response rate is 0%, the 0th percentile among companies with 100+ complaints.
- #2382
- of 3,843 companies by volume
- 0%
- on time (0th pctile)
- Debt collection
- most-complained product
- 15
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Schukei Chevrolet Volkswagen vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
0% Among the lowest in the bottom 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 2 in 2024 to 15 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 5 |
| 2017 | 1 |
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 1 |
| 2024 | 2 |
| 2025 | 15 |
| 2026year in progress | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Schukei Chevrolet Volkswagen
Schukei Chevrolet Volkswagen carries 29 complaints in the CFPB's database, 17 of them filed within the past 12 months. Consumers spanning 15 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Took or threatened to take negative or legal action" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Schukei Chevrolet Volkswagen posts a 0% reply rate on forwarded complaints. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Schukei Chevrolet Volkswagen have?
The CFPB has logged 29 complaints against Schukei Chevrolet Volkswagen to date, of which 17 came in over the last 12 months.
Does Schukei Chevrolet Volkswagen respond to complaints on time?
Schukei Chevrolet Volkswagen's CFPB timely-response rate is 0%. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Schukei Chevrolet Volkswagen?
"Debt collection" draws more CFPB complaints against Schukei Chevrolet Volkswagen than any other product - see the full breakdown above.
What is the most common complaint issue with Schukei Chevrolet Volkswagen?
"Took or threatened to take negative or legal action" is the single most frequently cited issue in complaints against Schukei Chevrolet Volkswagen - see all issues and counts above.
How do I file a complaint against Schukei Chevrolet Volkswagen?
You can file a complaint against Schukei Chevrolet Volkswagen directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Schukei Chevrolet Volkswagen?
Schukei Chevrolet Volkswagen has drawn CFPB complaints from 15 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Schukei Chevrolet Volkswagen: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Schukei Chevrolet Volkswagen have?
The CFPB has logged 29 complaints against Schukei Chevrolet Volkswagen to date, of which 17 came in over the last 12 months.
Does Schukei Chevrolet Volkswagen respond to complaints on time?
Schukei Chevrolet Volkswagen's CFPB timely-response rate is 0%. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Schukei Chevrolet Volkswagen?
"Debt collection" draws more CFPB complaints against Schukei Chevrolet Volkswagen than any other product - see the full breakdown above.
What is the most common complaint issue with Schukei Chevrolet Volkswagen?
"Took or threatened to take negative or legal action" is the single most frequently cited issue in complaints against Schukei Chevrolet Volkswagen - see all issues and counts above.
How do I file a complaint against Schukei Chevrolet Volkswagen?
You can file a complaint against Schukei Chevrolet Volkswagen directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Schukei Chevrolet Volkswagen?
Schukei Chevrolet Volkswagen has drawn CFPB complaints from 15 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.