CFPB Consumer Complaint Profile
Seattle Service Bureau, Inc
Consumers have filed 327 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 327
- Total complaints
- 61
- Last 12 months
- 87.8%
- Timely response
- 41
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, Seattle Service Bureau, Inc sits at #659, with 327 complaints logged. 87.8% of its complaints get an on-time reply, falling short of the 93% median for the 100+ complaint peer group.
- #659
- of 3,848 companies by volume
- 87.8%
- answered on time
- Debt collection
- most-complained product
- 41
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 5 |
| 2014 | 11 |
| 2015 | 26 |
| 2016 | 19 |
| 2017 | 28 |
| 2018 | 14 |
| 2019 | 19 |
| 2020 | 22 |
| 2021 | 32 |
| 2022 | 17 |
| 2023 | 30 |
| 2024 | 32 |
| 2025 | 53 |
| 2026 | 19 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Seattle Service Bureau, Inc
Seattle Service Bureau, Inc carries 327 complaints in the CFPB's database, 61 of them filed within the past 12 months. Consumers spanning 41 states and territories have weighed in, giving this a nationwide footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Seattle Service Bureau, Inc answers 87.8% of forwarded complaints. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. In 12% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Of complaints that were resolved, 3.1% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Seattle Service Bureau, Inc have?
The CFPB has logged 327 complaints against Seattle Service Bureau, Inc to date, of which 61 came in over the last 12 months.
Does Seattle Service Bureau, Inc respond to complaints on time?
Seattle Service Bureau, Inc's CFPB timely-response rate is 87.8%.
What product generates the most complaints for Seattle Service Bureau, Inc?
Among all products tied to Seattle Service Bureau, Inc, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Seattle Service Bureau, Inc?
The most common issue reported by consumers about Seattle Service Bureau, Inc is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Seattle Service Bureau, Inc?
You can file a complaint against Seattle Service Bureau, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Seattle Service Bureau, Inc?
The CFPB has recorded complaints against Seattle Service Bureau, Inc from 41 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~327)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.