CFPB Consumer Complaint Profile
Seattle Service Bureau, Inc
Consumers have filed 327 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 327
- Total complaints
- Above average
- 61
- Last 12 months
- 87.8%
- Timely response
- Bottom quartile
- 41
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Seattle Service Bureau, Inc sits at #658, with 327 complaints logged. On-time replies land at 87.8%, the 15th percentile for the 100+ complaint peer group.
- #658
- of 3,843 companies by volume
- 87.8%
- on time (15th pctile)
- Debt collection
- most-complained product
- 41
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Seattle Service Bureau, Inc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
87.8% Among the lowest higher than 15% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 32 in 2024 to 53 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 5 |
| 2014 | 11 |
| 2015 | 26 |
| 2016 | 19 |
| 2017 | 28 |
| 2018 | 14 |
| 2019 | 19 |
| 2020 | 22 |
| 2021 | 32 |
| 2022 | 17 |
| 2023 | 30 |
| 2024 | 32 |
| 2025 | 53 |
| 2026year in progress | 19 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Seattle Service Bureau, Inc
Seattle Service Bureau, Inc carries 327 complaints in the CFPB's database, 61 of them filed within the past 12 months. Consumers spanning 41 states and territories have weighed in, giving this a nationwide footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Seattle Service Bureau, Inc posts a 87.8% reply rate on forwarded complaints. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Resolved cases drew a formal consumer-dispute rate of 12% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 3.1% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Seattle Service Bureau, Inc have?
The CFPB has logged 327 complaints against Seattle Service Bureau, Inc to date, of which 61 came in over the last 12 months.
Does Seattle Service Bureau, Inc respond to complaints on time?
Seattle Service Bureau, Inc's CFPB timely-response rate is 87.8%.
What product generates the most complaints for Seattle Service Bureau, Inc?
Among all products tied to Seattle Service Bureau, Inc, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Seattle Service Bureau, Inc?
The most common issue reported by consumers about Seattle Service Bureau, Inc is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Seattle Service Bureau, Inc?
You can file a complaint against Seattle Service Bureau, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Seattle Service Bureau, Inc?
The CFPB has recorded complaints against Seattle Service Bureau, Inc from 41 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Seattle Service Bureau, Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (12% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.