CFPB Consumer Complaint Profile
Second Round Limited Partnership, Austin, TX Branch
Consumers have filed 378 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 378
- Total complaints
- 14
- Last 12 months
- 94.2%
- Timely response
- 41
- States affected
The verdict
Second Round Limited Partnership, Austin, TX Branch ranks #595 of 3,848 financial companies by CFPB complaint volume, with 378 complaints on record. Its on-time response rate is 94.2%, ahead of the 93% median among companies with 100+ complaints.
- #595
- of 3,848 companies by volume
- 94.2%
- answered on time
- Debt collection
- most-complained product
- 41
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 5 |
| 2014 | 35 |
| 2015 | 37 |
| 2016 | 30 |
| 2017 | 52 |
| 2018 | 44 |
| 2019 | 54 |
| 2020 | 52 |
| 2021 | 12 |
| 2022 | 19 |
| 2023 | 8 |
| 2024 | 13 |
| 2025 | 17 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Second Round Limited Partnership, Austin, TX Branch
Second Round Limited Partnership, Austin, TX Branch carries 378 complaints in the CFPB's database, 14 of them filed within the past 12 months. Consumers spanning 41 states and territories have weighed in, giving this a nationwide footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
94.2% of CFPB-forwarded complaints against Second Round Limited Partnership, Austin, TX Branch get a reply inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. The company's response was formally disputed in 29.5% of resolved cases, indicating how frequently the initial fix fell short. Of complaints that were resolved, 0.8% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Second Round Limited Partnership, Austin, TX Branch have?
378 complaints have been filed against Second Round Limited Partnership, Austin, TX Branch with the CFPB overall - 14 of them in the past year.
Does Second Round Limited Partnership, Austin, TX Branch respond to complaints on time?
94.2% of the CFPB complaints against Second Round Limited Partnership, Austin, TX Branch get a response within the expected window.
What product generates the most complaints for Second Round Limited Partnership, Austin, TX Branch?
Among all products tied to Second Round Limited Partnership, Austin, TX Branch, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Second Round Limited Partnership, Austin, TX Branch?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Second Round Limited Partnership, Austin, TX Branch - see all issues and counts above.
How do I file a complaint against Second Round Limited Partnership, Austin, TX Branch?
You can file a complaint against Second Round Limited Partnership, Austin, TX Branch directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Second Round Limited Partnership, Austin, TX Branch?
Second Round Limited Partnership, Austin, TX Branch has drawn CFPB complaints from 41 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~378)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.