CFPB Consumer Complaint Profile
Servicing Solutions, LLC
193 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 193
- Total complaints
- Above average
- 144
- Last 12 months
- 94.8%
- Timely response
- Below median
- 33
- States affected
The verdict
Servicing Solutions, LLC ranks #959 of 3,843 financial companies by CFPB complaint volume, with 193 complaints on record. Its on-time response rate is 94.8%, the 29th percentile among companies with 100+ complaints.
- #959
- of 3,843 companies by volume
- 94.8%
- on time (29th pctile)
- Credit reporting or …
- most-complained product
- 33
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Servicing Solutions, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
94.8% Around the middle higher than 29% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 9 in 2024 to 157 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2023 | 4 |
| 2024 | 9 |
| 2025 | 157 |
| 2026year in progress | 23 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Servicing Solutions, LLC
Servicing Solutions, LLC carries 193 complaints in the CFPB's database, 144 of them filed within the past 12 months. Consumers spanning 33 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Credit reporting or other personal consumer reports," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Servicing Solutions, LLC's timely response rate stands at 94.8%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Servicing Solutions, LLC have?
Servicing Solutions, LLC has 193 total consumer complaints filed with the CFPB, with 144 filed in the last 12 months.
Does Servicing Solutions, LLC respond to complaints on time?
CFPB complaints against Servicing Solutions, LLC draw a 94.8% timely-response rate inside the expected window.
What product generates the most complaints for Servicing Solutions, LLC?
"Credit reporting or other personal consumer reports" draws more CFPB complaints against Servicing Solutions, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Servicing Solutions, LLC?
"Incorrect information on your report" is the single most frequently cited issue in complaints against Servicing Solutions, LLC - see all issues and counts above.
How do I file a complaint against Servicing Solutions, LLC?
You can file a complaint against Servicing Solutions, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Servicing Solutions, LLC?
Servicing Solutions, LLC has drawn CFPB complaints from 33 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Servicing Solutions, LLC have?
Servicing Solutions, LLC has 193 total consumer complaints filed with the CFPB, with 144 filed in the last 12 months.
Does Servicing Solutions, LLC respond to complaints on time?
CFPB complaints against Servicing Solutions, LLC draw a 94.8% timely-response rate inside the expected window.
What product generates the most complaints for Servicing Solutions, LLC?
"Credit reporting or other personal consumer reports" draws more CFPB complaints against Servicing Solutions, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Servicing Solutions, LLC?
"Incorrect information on your report" is the single most frequently cited issue in complaints against Servicing Solutions, LLC - see all issues and counts above.
How do I file a complaint against Servicing Solutions, LLC?
You can file a complaint against Servicing Solutions, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Servicing Solutions, LLC?
Servicing Solutions, LLC has drawn CFPB complaints from 33 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.