CFPB Consumer Complaint Profile
Servisfirst Bancshares, Inc.
What 11 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 11
- Total complaints
- Below average
- 1
- Last 12 months
- 100%
- Timely response
- Top decile
- 4
- States affected
The verdict
Servisfirst Bancshares, Inc. ranks #3589 of 3,843 financial companies by CFPB complaint volume, with 11 complaints on record. On-time replies land at 100%, the 86th percentile for the 100+ complaint peer group.
- #3589
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Credit reporting or …
- most-complained product
- 4
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Servisfirst Bancshares, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2021 | 1 |
| 2022 | 2 |
| 2023 | 5 |
| 2024 | 1 |
| 2025 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Servisfirst Bancshares, Inc.
Servisfirst Bancshares, Inc. carries 11 complaints in the CFPB's database, 1 of them filed within the past 12 months. Consumers spanning 4 states and territories have weighed in, giving this a geographically concentrated footprint. "Credit reporting or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Improper use of your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against Servisfirst Bancshares, Inc. draw a 100% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Servisfirst Bancshares, Inc. have?
Servisfirst Bancshares, Inc. has 11 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.
Does Servisfirst Bancshares, Inc. respond to complaints on time?
CFPB complaints against Servisfirst Bancshares, Inc. draw a 100% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for Servisfirst Bancshares, Inc.?
The most complained-about product for Servisfirst Bancshares, Inc. is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.
What is the most common complaint issue with Servisfirst Bancshares, Inc.?
"Improper use of your report" is the single most frequently cited issue in complaints against Servisfirst Bancshares, Inc. - see all issues and counts above.
How do I file a complaint against Servisfirst Bancshares, Inc.?
You can file a complaint against Servisfirst Bancshares, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Servisfirst Bancshares, Inc.?
Consumers in 4 states and territories have filed complaints about Servisfirst Bancshares, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Servisfirst Bancshares, Inc. have?
Servisfirst Bancshares, Inc. has 11 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.
Does Servisfirst Bancshares, Inc. respond to complaints on time?
CFPB complaints against Servisfirst Bancshares, Inc. draw a 100% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for Servisfirst Bancshares, Inc.?
The most complained-about product for Servisfirst Bancshares, Inc. is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.
What is the most common complaint issue with Servisfirst Bancshares, Inc.?
"Improper use of your report" is the single most frequently cited issue in complaints against Servisfirst Bancshares, Inc. - see all issues and counts above.
How do I file a complaint against Servisfirst Bancshares, Inc.?
You can file a complaint against Servisfirst Bancshares, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Servisfirst Bancshares, Inc.?
Consumers in 4 states and territories have filed complaints about Servisfirst Bancshares, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.