CFPB Consumer Complaint Profile
SettlementOne Valuation, LLC
Behind the 26 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 26
- Total complaints
- Mid-range
- 8
- Last 12 months
- 57.7%
- Timely response
- Bottom decile
- 13
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, SettlementOne Valuation, LLC has accumulated 26 complaints, placing it #2538 by volume. It posts a 57.7% on-time response rate, the 4th percentile among companies with 100+ complaints.
- #2538
- of 3,843 companies by volume
- 57.7%
- on time (4th pctile)
- Credit reporting or …
- most-complained product
- 13
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
SettlementOne Valuation, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
57.7% Among the lowest higher than 4% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2023 | 4 |
| 2024 | 12 |
| 2025 | 9 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for SettlementOne Valuation, LLC
SettlementOne Valuation, LLC carries 26 complaints in the CFPB's database, 8 of them filed within the past 12 months. Consumers spanning 13 states and territories have weighed in, giving this a geographically concentrated footprint. "Credit reporting or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Improper use of your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against SettlementOne Valuation, LLC draw a 57.7% reply rate inside the Bureau's 15-day window. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does SettlementOne Valuation, LLC have?
The CFPB has logged 26 complaints against SettlementOne Valuation, LLC to date, of which 8 came in over the last 12 months.
Does SettlementOne Valuation, LLC respond to complaints on time?
SettlementOne Valuation, LLC's CFPB timely-response rate is 57.7%. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for SettlementOne Valuation, LLC?
The most complained-about product for SettlementOne Valuation, LLC is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.
What is the most common complaint issue with SettlementOne Valuation, LLC?
The most common issue reported by consumers about SettlementOne Valuation, LLC is "Improper use of your report." All complaint issues are listed above with their counts.
How do I file a complaint against SettlementOne Valuation, LLC?
You can file a complaint against SettlementOne Valuation, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about SettlementOne Valuation, LLC?
The CFPB has recorded complaints against SettlementOne Valuation, LLC from 13 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does SettlementOne Valuation, LLC have?
The CFPB has logged 26 complaints against SettlementOne Valuation, LLC to date, of which 8 came in over the last 12 months.
Does SettlementOne Valuation, LLC respond to complaints on time?
SettlementOne Valuation, LLC's CFPB timely-response rate is 57.7%. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for SettlementOne Valuation, LLC?
The most complained-about product for SettlementOne Valuation, LLC is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.
What is the most common complaint issue with SettlementOne Valuation, LLC?
The most common issue reported by consumers about SettlementOne Valuation, LLC is "Improper use of your report." All complaint issues are listed above with their counts.
How do I file a complaint against SettlementOne Valuation, LLC?
You can file a complaint against SettlementOne Valuation, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about SettlementOne Valuation, LLC?
The CFPB has recorded complaints against SettlementOne Valuation, LLC from 13 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.