CFPB Consumer Complaint Profile

Shabana Motors

43 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

43
Total complaints
Mid-range
22
Last 12 months
100%
Timely response
Top decile
6
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Shabana Motors sits at #1975, with 43 complaints logged. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.

#1975
of 3,843 companies by volume
100%
on time (86th pctile)
Credit reporting or …
most-complained product
6
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

C
PlainCredit Trust Score
56/100
Shabana Motors · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Shabana Motors vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 1 in 2024 to 19 in 2025 (2024 → 2025).

See the full year-over-year release diff

Shabana Motors timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Credit reporting or other personal consumer reports - Credit reporting 17
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 6
Vehicle loan or lease - Loan 5
Vehicle loan or lease - Lease 5
Debt collection - Auto debt 4
Debt collection - I do not know 2
Debt collection - Other debt 1
Payday loan, title loan, personal loan, or advance loan - Title loan 1
Debt or credit management - Credit repair services 1
Debt collection - Credit card debt 1

Top Issues

1.Incorrect information on your report 12
2.Problem with a company's investigation into an existing problem 7
3.Attempts to collect debt not owed 4
4.Repossession 3
5.Struggling to pay your loan 3
6.Took or threatened to take negative or legal action 2
7.Problem with a credit reporting company's investigation into an existing problem 2
8.Written notification about debt 2
9.Getting a loan or lease 2
10.Managing the loan or lease 2

Complaints by Year

Year Complaints
2017 1
2018 1
2019 4
2021 4
2022 5
2023 2
2024 1
2025 19
2026year in progress 6

Complaints by State (Top 15)

Texas 34
Mississippi 3
Utah 2
Louisiana 2
Colorado 1
New York 1

Company Responses

Closed with explanation 41
In progress 2

What the CFPB Complaint Record Shows for Shabana Motors

The CFPB Consumer Complaint Database has logged 43 complaints against Shabana Motors overall, with 22 of those filed in the trailing 12 months. Reports have come from consumers in 6 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Credit reporting or other personal consumer reports," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

CFPB-forwarded complaints against Shabana Motors draw a 100% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Shabana Motors have?

The CFPB has logged 43 complaints against Shabana Motors to date, of which 22 came in over the last 12 months.

Does Shabana Motors respond to complaints on time?

CFPB complaints against Shabana Motors draw a 100% timely-response rate inside the expected window. That is a strong response record by CFPB standards.

What product generates the most complaints for Shabana Motors?

"Credit reporting or other personal consumer reports" draws more CFPB complaints against Shabana Motors than any other product - see the full breakdown above.

What is the most common complaint issue with Shabana Motors?

Consumers most often cite "Incorrect information on your report" when complaining about Shabana Motors; the full issue list with counts is above.

How do I file a complaint against Shabana Motors?

You can file a complaint against Shabana Motors directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Shabana Motors?

Shabana Motors has drawn CFPB complaints from 6 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Also handles Credit reporting or other personal consumer reports

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Shabana Motors have?

The CFPB has logged 43 complaints against Shabana Motors to date, of which 22 came in over the last 12 months.

Does Shabana Motors respond to complaints on time?

CFPB complaints against Shabana Motors draw a 100% timely-response rate inside the expected window. That is a strong response record by CFPB standards.

What product generates the most complaints for Shabana Motors?

"Credit reporting or other personal consumer reports" draws more CFPB complaints against Shabana Motors than any other product - see the full breakdown above.

What is the most common complaint issue with Shabana Motors?

Consumers most often cite "Incorrect information on your report" when complaining about Shabana Motors; the full issue list with counts is above.

How do I file a complaint against Shabana Motors?

You can file a complaint against Shabana Motors directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Shabana Motors?

Shabana Motors has drawn CFPB complaints from 6 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Shabana Motors's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.