CFPB Consumer Complaint Profile

Shermeta Law Group, PLLC

Consumers have filed 125 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-05-15

125
Total complaints
15
Last 12 months
100%
Timely response
6
States affected

The verdict

Out of 3,848 financial companies in the CFPB database, Shermeta Law Group, PLLC has accumulated 125 complaints, placing it #1207 by volume. Its on-time response rate is 100%, ahead of the 93% median among companies with 100+ complaints.

#1207
of 3,848 companies by volume
100%
answered on time
Debt collection
most-complained product
6
states with complaints
Shermeta Law Group, PLLC timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Credit card debt 35
Debt collection - I do not know 19
Debt collection - Credit card 17
Debt collection - Private student loan debt 12
Debt collection - Auto debt 10
Debt collection - Non-federal student loan 4
Debt collection - Other debt 4
Student loan - Private student loan 4
Debt collection - Other (i.e. phone, health club, etc.) 3
Student loan - Non-federal student loan 3

Top Issues

1.Attempts to collect debt not owed 26
2.False statements or representation 21
3.Took or threatened to take negative or legal action 19
4.Written notification about debt 15
5.Communication tactics 9
6.Disclosure verification of debt 7
7.Taking/threatening an illegal action 6
8.Cont'd attempts collect debt not owed 4
9.Improper contact or sharing of info 3
10.Struggling to repay your loan 3

Complaints by Year

Year Complaints
2013 3
2014 8
2015 4
2016 17
2017 9
2018 16
2019 7
2020 2
2021 9
2022 10
2023 3
2024 13
2025 20
2026 4

Complaints by State (Top 15)

Michigan 101
Ohio 20
Indiana 1
California 1
South Carolina 1
Tennessee 1

Company Responses

Closed with explanation 114
Closed with non-monetary relief 7
Closed with monetary relief 4

What the CFPB Complaint Record Shows for Shermeta Law Group, PLLC

125 complaints against Shermeta Law Group, PLLC appear in the CFPB record, including 15 from the trailing year. The 6 states and territories represented put this footprint in geographically concentrated territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

100% of CFPB-forwarded complaints against Shermeta Law Group, PLLC get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. In 27.8% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. 8.8% of resolved complaints ended with some monetary or non-monetary relief for the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Shermeta Law Group, PLLC have?

125 complaints have been filed against Shermeta Law Group, PLLC with the CFPB overall - 15 of them in the past year.

Does Shermeta Law Group, PLLC respond to complaints on time?

Shermeta Law Group, PLLC's CFPB timely-response rate is 100%. That is a strong response record by CFPB standards.

What product generates the most complaints for Shermeta Law Group, PLLC?

Among all products tied to Shermeta Law Group, PLLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Shermeta Law Group, PLLC?

The most common issue reported by consumers about Shermeta Law Group, PLLC is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Shermeta Law Group, PLLC?

You can file a complaint against Shermeta Law Group, PLLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Shermeta Law Group, PLLC?

Consumers in 6 states and territories have filed complaints about Shermeta Law Group, PLLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

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Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026