CFPB Consumer Complaint Profile

SIMM Associates, Inc.

540 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

540
Total complaints
Above average
87
Last 12 months
94.8%
Timely response
Below median
49
States affected

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The verdict

SIMM Associates, Inc. ranks #484 of 3,843 financial companies by CFPB complaint volume, with 540 complaints on record. Its on-time response rate is 94.8%, the 29th percentile among companies with 100+ complaints.

#484
of 3,843 companies by volume
94.8%
on time (29th pctile)
Debt collection
most-complained product
49
states with complaints
D
PlainCredit Trust Score
41/100
SIMM Associates, Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response C- 94.8%
Share of complaints answered within the CFPB response window
Dispute Rate C+ 12.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

SIMM Associates, Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

94.8% Around the middle higher than 29% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 43 in 2024 to 90 in 2025 (2024 → 2025).

See the full year-over-year release diff

SIMM Associates, Inc. timely response rate 94.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 148
Debt collection - Medical debt 53
Debt collection - Credit card debt 50
Debt collection - Other debt 49
Debt collection - Non-federal student loan 45
Debt collection - Private student loan debt 44
Student loan - Non-federal student loan 39
Debt collection - Other (i.e. phone, health club, etc.) 18
Debt collection - Credit card 17
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 11

Top Issues

1.Attempts to collect debt not owed 137
2.Communication tactics 93
3.Written notification about debt 44
4.False statements or representation 35
5.Cont'd attempts collect debt not owed 27
6.Improper contact or sharing of info 27
7.Electronic communications 27
8.Dealing with my lender or servicer 21
9.Took or threatened to take negative or legal action 21
10.Threatened to contact someone or share information improperly 21

Complaints by Year

Year Complaints
2013 23
2014 71
2015 38
2016 35
2017 23
2018 28
2019 35
2020 28
2021 45
2022 30
2023 34
2024 43
2025 90
2026year in progress 17

Complaints by State (Top 15)

California 66
Florida 55
Texas 36
Georgia 28
North Carolina 27
New York 26
Pennsylvania 24
Ohio 22
Michigan 21
New Jersey 17
Illinois 13
Delaware 13
Colorado 12
Arizona 12
Maryland 12

Company Responses

Closed with explanation 534
Closed 4
Untimely response 2

What the CFPB Complaint Record Shows for SIMM Associates, Inc.

540 complaints against SIMM Associates, Inc. appear in the CFPB record, including 87 from the trailing year. The 49 states and territories represented put this footprint in nationwide territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

CFPB-forwarded complaints against SIMM Associates, Inc. draw a 94.8% reply rate inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Resolved cases drew a formal consumer-dispute rate of 12% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does SIMM Associates, Inc. have?

SIMM Associates, Inc. has 540 total consumer complaints filed with the CFPB, with 87 filed in the last 12 months.

Does SIMM Associates, Inc. respond to complaints on time?

SIMM Associates, Inc.'s CFPB timely-response rate is 94.8%.

What product generates the most complaints for SIMM Associates, Inc.?

The most complained-about product for SIMM Associates, Inc. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with SIMM Associates, Inc.?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against SIMM Associates, Inc. - see all issues and counts above.

How do I file a complaint against SIMM Associates, Inc.?

You can file a complaint against SIMM Associates, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about SIMM Associates, Inc.?

Consumers in 49 states and territories have filed complaints about SIMM Associates, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for SIMM Associates, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026