CFPB Consumer Complaint Profile

Skopos Financial, LLC

Behind the 428 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

428
Total complaints
Above average
141
Last 12 months
88.1%
Timely response
Bottom quartile
36
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Skopos Financial, LLC has accumulated 428 complaints, placing it #554 by volume. It posts a 88.1% on-time response rate, the 15th percentile among companies with 100+ complaints.

#554
of 3,843 companies by volume
88.1%
on time (15th pctile)
Credit reporting or …
most-complained product
36
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
31/100
Skopos Financial, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 88.1%
Share of complaints answered within the CFPB response window
Dispute Rate D 20.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Skopos Financial, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

88.1% Among the lowest higher than 15% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 77 in 2024 to 149 in 2025 (2024 → 2025).

See the full year-over-year release diff

Skopos Financial, LLC timely response rate 88.1%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Credit reporting or other personal consumer reports - Credit reporting 112
Vehicle loan or lease - Loan 70
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 65
Payday loan, title loan, personal loan, or advance loan - Installment loan 40
Payday loan, title loan, personal loan, or advance loan - Title loan 34
Debt collection - I do not know 25
Debt collection - Auto debt 22
Consumer Loan - Vehicle loan 14
Payday loan, title loan, personal loan, or advance loan - Personal line of credit 8
Payday loan, title loan, or personal loan - Installment loan 7

Top Issues

1.Incorrect information on your report 92
2.Improper use of your report 69
3.Managing the loan or lease 26
4.Charged fees or interest you didn't expect 25
5.Struggling to pay your loan 24
6.Attempts to collect debt not owed 23
7.Problem with a credit reporting company's investigation into an existing problem 18
8.Problem with a company's investigation into an existing problem 14
9.Getting the loan 12
10.Problem when making payments 10

Complaints by Year

Year Complaints
2016 13
2017 13
2018 21
2019 11
2020 22
2021 26
2022 29
2023 35
2024 77
2025 149
2026year in progress 32

Complaints by State (Top 15)

Texas 87
Georgia 51
Florida 42
Illinois 41
California 33
South Carolina 24
Virginia 15
Missouri 15
Alabama 12
Arizona 8
District of Columbia 7
Pennsylvania 7
Ohio 7
Indiana 7
Louisiana 7

Company Responses

Closed with explanation 408
In progress 20

What the CFPB Complaint Record Shows for Skopos Financial, LLC

The CFPB Consumer Complaint Database has logged 428 complaints against Skopos Financial, LLC overall, with 141 of those filed in the trailing 12 months. Reports have come from consumers in 36 states and territories, making this a multi-regional complaint footprint. No product draws more complaints than "Credit reporting or other personal consumer reports," which sits at the top of the product breakdown. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, Skopos Financial, LLC posts a 88.1% reply rate on forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Resolved cases drew a formal consumer-dispute rate of 20% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Skopos Financial, LLC have?

The CFPB has logged 428 complaints against Skopos Financial, LLC to date, of which 141 came in over the last 12 months.

Does Skopos Financial, LLC respond to complaints on time?

Skopos Financial, LLC has a 88.1% timely response rate to CFPB complaints.

What product generates the most complaints for Skopos Financial, LLC?

The most complained-about product for Skopos Financial, LLC is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.

What is the most common complaint issue with Skopos Financial, LLC?

"Incorrect information on your report" is the single most frequently cited issue in complaints against Skopos Financial, LLC - see all issues and counts above.

How do I file a complaint against Skopos Financial, LLC?

You can file a complaint against Skopos Financial, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Skopos Financial, LLC?

Consumers in 36 states and territories have filed complaints about Skopos Financial, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Skopos Financial, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (20% here).

Also handles Credit reporting or other personal consumer reports

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Skopos Financial, LLC have?

The CFPB has logged 428 complaints against Skopos Financial, LLC to date, of which 141 came in over the last 12 months.

Does Skopos Financial, LLC respond to complaints on time?

Skopos Financial, LLC has a 88.1% timely response rate to CFPB complaints.

What product generates the most complaints for Skopos Financial, LLC?

The most complained-about product for Skopos Financial, LLC is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.

What is the most common complaint issue with Skopos Financial, LLC?

"Incorrect information on your report" is the single most frequently cited issue in complaints against Skopos Financial, LLC - see all issues and counts above.

How do I file a complaint against Skopos Financial, LLC?

You can file a complaint against Skopos Financial, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Skopos Financial, LLC?

Consumers in 36 states and territories have filed complaints about Skopos Financial, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Skopos Financial, LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.