CFPB Consumer Complaint Profile

Skopos Financial, LLC

What 428 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

428
Total complaints
141
Last 12 months
88.1%
Timely response
36
States affected

The verdict

Skopos Financial, LLC ranks #555 of 3,848 financial companies by CFPB complaint volume, with 428 complaints on record. It answers 88.1% of complaints on time — below the 93% median for companies with 100+ complaints.

#555
of 3,848 companies by volume
88.1%
answered on time
Credit reporting or …
most-complained product
36
states with complaints
Skopos Financial, LLC timely response rate 88.1%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Credit reporting or other personal consumer reports — Credit reporting 112
Vehicle loan or lease — Loan 70
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 65
Payday loan, title loan, personal loan, or advance loan — Installment loan 40
Payday loan, title loan, personal loan, or advance loan — Title loan 34
Debt collection — I do not know 25
Debt collection — Auto debt 22
Consumer Loan — Vehicle loan 14
Payday loan, title loan, personal loan, or advance loan — Personal line of credit 8
Payday loan, title loan, or personal loan — Installment loan 7

Top Issues

1.Incorrect information on your report 92
2.Improper use of your report 69
3.Managing the loan or lease 26
4.Charged fees or interest you didn't expect 25
5.Struggling to pay your loan 24
6.Attempts to collect debt not owed 23
7.Problem with a credit reporting company's investigation into an existing problem 18
8.Problem with a company's investigation into an existing problem 14
9.Getting the loan 12
10.Problem when making payments 10

Complaints by Year

Year Complaints
2016 13
2017 13
2018 21
2019 11
2020 22
2021 26
2022 29
2023 35
2024 77
2025 149
2026 32

Complaints by State (Top 15)

Texas 87
Georgia 51
Florida 42
Illinois 41
California 33
South Carolina 24
Virginia 15
Missouri 15
Alabama 12
Arizona 8
District of Columbia 7
Pennsylvania 7
Ohio 7
Indiana 7
Louisiana 7

Company Responses

Closed with explanation 408
In progress 20

What the CFPB Complaint Record Shows for Skopos Financial, LLC

The CFPB Consumer Complaint Database has logged 428 complaints against Skopos Financial, LLC overall, with 141 of those filed in the trailing 12 months. Reports have come from consumers in 36 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Credit reporting or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Incorrect information on your report" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Skopos Financial, LLC's timely response rate stands at 88.1%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response in 20% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Skopos Financial, LLC have?

Skopos Financial, LLC has 428 total consumer complaints filed with the CFPB, with 141 filed in the last 12 months.

Does Skopos Financial, LLC respond to complaints on time?

Skopos Financial, LLC has a 88.1% timely response rate to CFPB complaints.

What product generates the most complaints for Skopos Financial, LLC?

The most complained-about product for Skopos Financial, LLC is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.

What is the most common complaint issue with Skopos Financial, LLC?

The most common issue reported by consumers about Skopos Financial, LLC is "Incorrect information on your report." All complaint issues are listed above with their counts.

How do I file a complaint against Skopos Financial, LLC?

You can file a complaint against Skopos Financial, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Skopos Financial, LLC?

Consumers in 36 states and territories have filed complaints about Skopos Financial, LLC with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Related