CFPB Consumer Complaint Profile
Solidus Group LLC.
Behind the 236 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 236
- Total complaints
- Above average
- 1
- Last 12 months
- 72.5%
- Timely response
- Bottom decile
- 43
- States affected
The verdict
Solidus Group LLC. ranks #813 of 3,843 financial companies by CFPB complaint volume, with 236 complaints on record. On-time replies land at 72.5%, the 6th percentile for the 100+ complaint peer group.
- #813
- of 3,843 companies by volume
- 72.5%
- on time (6th pctile)
- Debt collection
- most-complained product
- 43
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Solidus Group LLC. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
72.5% Among the lowest higher than 6% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 89 |
| 2015 | 100 |
| 2016 | 26 |
| 2017 | 10 |
| 2018 | 4 |
| 2020 | 1 |
| 2021 | 1 |
| 2023 | 2 |
| 2024 | 2 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Solidus Group LLC.
Solidus Group LLC. carries 236 complaints in the CFPB's database, 1 of them filed within the past 12 months. Consumers spanning 43 states and territories have weighed in, giving this a nationwide footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Cont'd attempts collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Solidus Group LLC. posts a 72.5% reply rate on forwarded complaints. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Consumers formally disputed the company's response at a 14.3% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Solidus Group LLC. have?
236 complaints have been filed against Solidus Group LLC. with the CFPB overall - 1 of them in the past year.
Does Solidus Group LLC. respond to complaints on time?
CFPB complaints against Solidus Group LLC. draw a 72.5% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Solidus Group LLC.?
The most complained-about product for Solidus Group LLC. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Solidus Group LLC.?
"Cont'd attempts collect debt not owed" is the single most frequently cited issue in complaints against Solidus Group LLC. - see all issues and counts above.
How do I file a complaint against Solidus Group LLC.?
You can file a complaint against Solidus Group LLC. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Solidus Group LLC.?
Consumers in 43 states and territories have filed complaints about Solidus Group LLC. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Solidus Group LLC.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (14.3% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.