CFPB Consumer Complaint Profile
Solidus Group LLC.
Behind the 236 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 236
- Total complaints
- 1
- Last 12 months
- 72.5%
- Timely response
- 43
- States affected
The verdict
Solidus Group LLC. ranks #814 of 3,848 financial companies by CFPB complaint volume, with 236 complaints on record. 72.5% of its complaints get an on-time reply, falling short of the 93% median for the 100+ complaint peer group.
- #814
- of 3,848 companies by volume
- 72.5%
- answered on time
- Debt collection
- most-complained product
- 43
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 89 |
| 2015 | 100 |
| 2016 | 26 |
| 2017 | 10 |
| 2018 | 4 |
| 2020 | 1 |
| 2021 | 1 |
| 2023 | 2 |
| 2024 | 2 |
| 2026 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Solidus Group LLC.
Solidus Group LLC. carries 236 complaints in the CFPB's database, 1 of them filed within the past 12 months. Consumers spanning 43 states and territories have weighed in, giving this a nationwide footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Cont'd attempts collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Solidus Group LLC. answers 72.5% of forwarded complaints. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Consumers formally disputed the company's response in 14.3% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. 0% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Solidus Group LLC. have?
236 complaints have been filed against Solidus Group LLC. with the CFPB overall - 1 of them in the past year.
Does Solidus Group LLC. respond to complaints on time?
72.5% of the CFPB complaints against Solidus Group LLC. get a response within the expected window. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Solidus Group LLC.?
The most complained-about product for Solidus Group LLC. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Solidus Group LLC.?
"Cont'd attempts collect debt not owed" is the single most frequently cited issue in complaints against Solidus Group LLC. - see all issues and counts above.
How do I file a complaint against Solidus Group LLC.?
You can file a complaint against Solidus Group LLC. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Solidus Group LLC.?
Consumers in 43 states and territories have filed complaints about Solidus Group LLC. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~236)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.