CFPB Consumer Complaint Profile

SoLo Funds Inc.

Consumers have filed 137 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

137
Total complaints
Mid-range
26
Last 12 months
80.3%
Timely response
Bottom decile
38
States affected

Subscribe to this company's annual complaint changes (RSS)

The verdict

SoLo Funds Inc. ranks #1149 of 3,843 financial companies by CFPB complaint volume, with 137 complaints on record. It posts a 80.3% on-time response rate, the 9th percentile among companies with 100+ complaints.

#1149
of 3,843 companies by volume
80.3%
on time (9th pctile)
Payday loan, title l…
most-complained product
38
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

C-
PlainCredit Trust Score
52/100
SoLo Funds Inc. · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 80.3%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate A 18.2%
Share of complaints closed with monetary or non-monetary relief

SoLo Funds Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

80.3% Among the lowest higher than 9% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 73 in 2024 to 42 in 2025 (2024 → 2025).

See the full year-over-year release diff

SoLo Funds Inc. timely response rate 80.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Payday loan, title loan, personal loan, or advance loan - Payday loan 65
Money transfer, virtual currency, or money service - Mobile or digital wallet 21
Debt collection - Payday loan debt 8
Payday loan, title loan, personal loan, or advance loan - Other advances of future income 6
Money transfer, virtual currency, or money service - Domestic (US) money transfer 6
Payday loan, title loan, or personal loan - Payday loan 6
Payday loan, title loan, personal loan, or advance loan - Personal line of credit 5
Checking or savings account - Checking account 4
Debt collection - I do not know 3
Money transfer, virtual currency, or money service - Virtual currency 3

Top Issues

1.Charged fees or interest you didn't expect 21
2.Was approved for a loan, but didn't receive the money 13
3.Loan payment wasn't credited to your account 9
4.Can't contact lender or servicer 9
5.Can't stop withdrawals from your bank account 8
6.Trouble accessing funds in your mobile or digital wallet 8
7.Fraud or scam 7
8.Struggling to pay your loan 6
9.Problem with the payoff process at the end of the loan 6
10.Money was taken from your bank account on the wrong day or for the wrong amount 6

Complaints by Year

Year Complaints
2021 1
2022 3
2023 18
2024 73
2025 42

Complaints by State (Top 15)

Florida 23
Texas 11
Pennsylvania 10
New York 7
North Carolina 6
Wisconsin 6
Arizona 5
Georgia 5
Oregon 5
New Jersey 5
Minnesota 4
Virginia 3
Iowa 3
Tennessee 3
Louisiana 3

Company Responses

Closed with explanation 111
Closed with monetary relief 24
Closed with non-monetary relief 1
Untimely response 1

What the CFPB Complaint Record Shows for SoLo Funds Inc.

SoLo Funds Inc. carries 137 complaints in the CFPB's database, 26 of them filed within the past 12 months. Consumers spanning 38 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Payday loan, title loan, personal loan, or advance loan," which sits at the top of the product breakdown. The specific issue named most within that category is "Charged fees or interest you didn't expect," a reasonable starting point for understanding recurring friction.

SoLo Funds Inc.'s timely response rate stands at 80.3%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 18.2% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does SoLo Funds Inc. have?

SoLo Funds Inc. has 137 total consumer complaints filed with the CFPB, with 26 filed in the last 12 months.

Does SoLo Funds Inc. respond to complaints on time?

CFPB complaints against SoLo Funds Inc. draw a 80.3% timely-response rate inside the expected window.

What product generates the most complaints for SoLo Funds Inc.?

"Payday loan, title loan, personal loan, or advance loan" draws more CFPB complaints against SoLo Funds Inc. than any other product - see the full breakdown above.

What is the most common complaint issue with SoLo Funds Inc.?

Consumers most often cite "Charged fees or interest you didn't expect" when complaining about SoLo Funds Inc.; the full issue list with counts is above.

How do I file a complaint against SoLo Funds Inc.?

You can file a complaint against SoLo Funds Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about SoLo Funds Inc.?

Consumers in 38 states and territories have filed complaints about SoLo Funds Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Also handles Payday loan, title loan, personal loan, or advance loan

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does SoLo Funds Inc. have?

SoLo Funds Inc. has 137 total consumer complaints filed with the CFPB, with 26 filed in the last 12 months.

Does SoLo Funds Inc. respond to complaints on time?

CFPB complaints against SoLo Funds Inc. draw a 80.3% timely-response rate inside the expected window.

What product generates the most complaints for SoLo Funds Inc.?

"Payday loan, title loan, personal loan, or advance loan" draws more CFPB complaints against SoLo Funds Inc. than any other product - see the full breakdown above.

What is the most common complaint issue with SoLo Funds Inc.?

Consumers most often cite "Charged fees or interest you didn't expect" when complaining about SoLo Funds Inc.; the full issue list with counts is above.

How do I file a complaint against SoLo Funds Inc.?

You can file a complaint against SoLo Funds Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about SoLo Funds Inc.?

Consumers in 38 states and territories have filed complaints about SoLo Funds Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

SoLo Funds Inc.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.