CFPB Consumer Complaint Profile
Sonnenschein Financial Services, Inc.
22 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 22
- Total complaints
- Mid-range
- 0
- Last 12 months
- 100%
- Timely response
- Top decile
- 4
- States affected
The verdict
22 CFPB complaints put Sonnenschein Financial Services, Inc. at #2732 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.
- #2732
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Debt collection
- most-complained product
- 4
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Sonnenschein Financial Services, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 5 |
| 2017 | 2 |
| 2018 | 5 |
| 2019 | 3 |
| 2020 | 1 |
| 2021 | 6 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Sonnenschein Financial Services, Inc.
22 complaints against Sonnenschein Financial Services, Inc. appear in the CFPB record, including 0 from the trailing year. The 4 states and territories represented put this footprint in geographically concentrated territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Sonnenschein Financial Services, Inc.'s timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved cases drew a formal consumer-dispute rate of 16.7% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Sonnenschein Financial Services, Inc. have?
22 complaints have been filed against Sonnenschein Financial Services, Inc. with the CFPB overall - 0 of them in the past year.
Does Sonnenschein Financial Services, Inc. respond to complaints on time?
Sonnenschein Financial Services, Inc. has a 100% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for Sonnenschein Financial Services, Inc.?
"Debt collection" draws more CFPB complaints against Sonnenschein Financial Services, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Sonnenschein Financial Services, Inc.?
The most common issue reported by consumers about Sonnenschein Financial Services, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Sonnenschein Financial Services, Inc.?
You can file a complaint against Sonnenschein Financial Services, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Sonnenschein Financial Services, Inc.?
Sonnenschein Financial Services, Inc. has drawn CFPB complaints from 4 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Sonnenschein Financial Services, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (16.7% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Sonnenschein Financial Services, Inc. have?
22 complaints have been filed against Sonnenschein Financial Services, Inc. with the CFPB overall - 0 of them in the past year.
Does Sonnenschein Financial Services, Inc. respond to complaints on time?
Sonnenschein Financial Services, Inc. has a 100% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for Sonnenschein Financial Services, Inc.?
"Debt collection" draws more CFPB complaints against Sonnenschein Financial Services, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Sonnenschein Financial Services, Inc.?
The most common issue reported by consumers about Sonnenschein Financial Services, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Sonnenschein Financial Services, Inc.?
You can file a complaint against Sonnenschein Financial Services, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Sonnenschein Financial Services, Inc.?
Sonnenschein Financial Services, Inc. has drawn CFPB complaints from 4 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.