CFPB Consumer Complaint Profile
SOP Pioneer Partners LP
What 92 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 92
- Total complaints
- Mid-range
- 50
- Last 12 months
- 83.7%
- Timely response
- Bottom quartile
- 21
- States affected
The verdict
SOP Pioneer Partners LP ranks #1376 of 3,843 financial companies by CFPB complaint volume, with 92 complaints on record. It posts a 83.7% on-time response rate, the 12th percentile among companies with 100+ complaints.
- #1376
- of 3,843 companies by volume
- 83.7%
- on time (12th pctile)
- Payday loan, title l…
- most-complained product
- 21
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
SOP Pioneer Partners LP vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
83.7% Among the lowest higher than 12% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 25 in 2024 to 50 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2023 | 1 |
| 2024 | 25 |
| 2025 | 50 |
| 2026year in progress | 16 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for SOP Pioneer Partners LP
92 complaints against SOP Pioneer Partners LP appear in the CFPB record, including 50 from the trailing year. The 21 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Payday loan, title loan, personal loan, or advance loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Charged fees or interest you didn't expect," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against SOP Pioneer Partners LP draw a 83.7% reply rate inside the Bureau's 15-day window. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 1.1% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does SOP Pioneer Partners LP have?
The CFPB has logged 92 complaints against SOP Pioneer Partners LP to date, of which 50 came in over the last 12 months.
Does SOP Pioneer Partners LP respond to complaints on time?
SOP Pioneer Partners LP has a 83.7% timely response rate to CFPB complaints.
What product generates the most complaints for SOP Pioneer Partners LP?
Among all products tied to SOP Pioneer Partners LP, "Payday loan, title loan, personal loan, or advance loan" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with SOP Pioneer Partners LP?
Consumers most often cite "Charged fees or interest you didn't expect" when complaining about SOP Pioneer Partners LP; the full issue list with counts is above.
How do I file a complaint against SOP Pioneer Partners LP?
You can file a complaint against SOP Pioneer Partners LP directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about SOP Pioneer Partners LP?
SOP Pioneer Partners LP has drawn CFPB complaints from 21 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Payday loan, title loan, personal loan, or advance loan
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does SOP Pioneer Partners LP have?
The CFPB has logged 92 complaints against SOP Pioneer Partners LP to date, of which 50 came in over the last 12 months.
Does SOP Pioneer Partners LP respond to complaints on time?
SOP Pioneer Partners LP has a 83.7% timely response rate to CFPB complaints.
What product generates the most complaints for SOP Pioneer Partners LP?
Among all products tied to SOP Pioneer Partners LP, "Payday loan, title loan, personal loan, or advance loan" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with SOP Pioneer Partners LP?
Consumers most often cite "Charged fees or interest you didn't expect" when complaining about SOP Pioneer Partners LP; the full issue list with counts is above.
How do I file a complaint against SOP Pioneer Partners LP?
You can file a complaint against SOP Pioneer Partners LP directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about SOP Pioneer Partners LP?
SOP Pioneer Partners LP has drawn CFPB complaints from 21 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.