CFPB Consumer Complaint Profile
South East Collection Specialist
14 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 14
- Total complaints
- Below average
- 3
- Last 12 months
- 0%
- Timely response
- Bottom decile
- 10
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, South East Collection Specialist sits at #3314, with 14 complaints logged. Its on-time response rate is 0%, the 0th percentile among companies with 100+ complaints.
- #3314
- of 3,843 companies by volume
- 0%
- on time (0th pctile)
- Debt collection
- most-complained product
- 10
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
South East Collection Specialist vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
0% Among the lowest in the bottom 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 1 |
| 2017 | 2 |
| 2022 | 5 |
| 2023 | 1 |
| 2024 | 2 |
| 2025 | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for South East Collection Specialist
The CFPB Consumer Complaint Database has logged 14 complaints against South East Collection Specialist overall, with 3 of those filed in the trailing 12 months. Reports have come from consumers in 10 states and territories, making this a geographically concentrated complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Communication tactics," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against South East Collection Specialist draw a 0% reply rate inside the Bureau's 15-day window. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. The company's response carried a 0% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does South East Collection Specialist have?
South East Collection Specialist has 14 total consumer complaints filed with the CFPB, with 3 filed in the last 12 months.
Does South East Collection Specialist respond to complaints on time?
CFPB complaints against South East Collection Specialist draw a 0% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.
What product generates the most complaints for South East Collection Specialist?
"Debt collection" draws more CFPB complaints against South East Collection Specialist than any other product - see the full breakdown above.
What is the most common complaint issue with South East Collection Specialist?
Consumers most often cite "Communication tactics" when complaining about South East Collection Specialist; the full issue list with counts is above.
How do I file a complaint against South East Collection Specialist?
You can file a complaint against South East Collection Specialist directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about South East Collection Specialist?
South East Collection Specialist has drawn CFPB complaints from 10 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for South East Collection Specialist: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does South East Collection Specialist have?
South East Collection Specialist has 14 total consumer complaints filed with the CFPB, with 3 filed in the last 12 months.
Does South East Collection Specialist respond to complaints on time?
CFPB complaints against South East Collection Specialist draw a 0% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.
What product generates the most complaints for South East Collection Specialist?
"Debt collection" draws more CFPB complaints against South East Collection Specialist than any other product - see the full breakdown above.
What is the most common complaint issue with South East Collection Specialist?
Consumers most often cite "Communication tactics" when complaining about South East Collection Specialist; the full issue list with counts is above.
How do I file a complaint against South East Collection Specialist?
You can file a complaint against South East Collection Specialist directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about South East Collection Specialist?
South East Collection Specialist has drawn CFPB complaints from 10 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.