CFPB Consumer Complaint Profile
St John Rossin & Burr, PLLC
Behind the 11 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 11
- Total complaints
- Below average
- 4
- Last 12 months
- 9.1%
- Timely response
- Bottom decile
- 3
- States affected
The verdict
St John Rossin & Burr, PLLC ranks #3589 of 3,843 financial companies by CFPB complaint volume, with 11 complaints on record. On-time replies land at 9.1%, the 1st percentile for the 100+ complaint peer group.
- #3589
- of 3,843 companies by volume
- 9.1%
- on time (1st pctile)
- Debt collection
- most-complained product
- 3
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
St John Rossin & Burr, PLLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
9.1% Among the lowest higher than 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 1 |
| 2022 | 5 |
| 2023 | 1 |
| 2025 | 1 |
| 2026year in progress | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for St John Rossin & Burr, PLLC
11 complaints against St John Rossin & Burr, PLLC appear in the CFPB record, including 4 from the trailing year. The 3 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Took or threatened to take negative or legal action" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
St John Rossin & Burr, PLLC's timely response rate stands at 9.1%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. The company's response carried a 0% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 9.1% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does St John Rossin & Burr, PLLC have?
11 complaints have been filed against St John Rossin & Burr, PLLC with the CFPB overall - 4 of them in the past year.
Does St John Rossin & Burr, PLLC respond to complaints on time?
St John Rossin & Burr, PLLC's CFPB timely-response rate is 9.1%. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for St John Rossin & Burr, PLLC?
Among all products tied to St John Rossin & Burr, PLLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with St John Rossin & Burr, PLLC?
"Took or threatened to take negative or legal action" is the single most frequently cited issue in complaints against St John Rossin & Burr, PLLC - see all issues and counts above.
How do I file a complaint against St John Rossin & Burr, PLLC?
You can file a complaint against St John Rossin & Burr, PLLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about St John Rossin & Burr, PLLC?
The CFPB has recorded complaints against St John Rossin & Burr, PLLC from 3 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for St John Rossin & Burr, PLLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does St John Rossin & Burr, PLLC have?
11 complaints have been filed against St John Rossin & Burr, PLLC with the CFPB overall - 4 of them in the past year.
Does St John Rossin & Burr, PLLC respond to complaints on time?
St John Rossin & Burr, PLLC's CFPB timely-response rate is 9.1%. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for St John Rossin & Burr, PLLC?
Among all products tied to St John Rossin & Burr, PLLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with St John Rossin & Burr, PLLC?
"Took or threatened to take negative or legal action" is the single most frequently cited issue in complaints against St John Rossin & Burr, PLLC - see all issues and counts above.
How do I file a complaint against St John Rossin & Burr, PLLC?
You can file a complaint against St John Rossin & Burr, PLLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about St John Rossin & Burr, PLLC?
The CFPB has recorded complaints against St John Rossin & Burr, PLLC from 3 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.