CFPB Consumer Complaint Profile
Stellantis Financial Services US Corp.
885 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-05-15
- 885
- Total complaints
- 376
- Last 12 months
- 100%
- Timely response
- 44
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, Stellantis Financial Services US Corp. sits at #351, with 885 complaints logged. It answers 100% of complaints on time - above the 93% median for companies with 100+ complaints.
- #351
- of 3,848 companies by volume
- 100%
- answered on time
- Credit reporting or …
- most-complained product
- 44
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2021 | 3 |
| 2022 | 87 |
| 2023 | 123 |
| 2024 | 223 |
| 2025 | 336 |
| 2026 | 113 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Stellantis Financial Services US Corp.
Stellantis Financial Services US Corp. carries 885 complaints in the CFPB's database, 376 of them filed within the past 12 months. Consumers spanning 44 states and territories have weighed in, giving this a nationwide footprint. The single largest complaint category is "Credit reporting or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Improper use of your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Stellantis Financial Services US Corp.'s timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Among resolved complaints, 13.7% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Stellantis Financial Services US Corp. have?
The CFPB has logged 885 complaints against Stellantis Financial Services US Corp. to date, of which 376 came in over the last 12 months.
Does Stellantis Financial Services US Corp. respond to complaints on time?
Stellantis Financial Services US Corp.'s CFPB timely-response rate is 100%. This is considered excellent.
What product generates the most complaints for Stellantis Financial Services US Corp.?
"Credit reporting or other personal consumer reports" draws more CFPB complaints against Stellantis Financial Services US Corp. than any other product - see the full breakdown above.
What is the most common complaint issue with Stellantis Financial Services US Corp.?
Consumers most often cite "Improper use of your report" when complaining about Stellantis Financial Services US Corp.; the full issue list with counts is above.
How do I file a complaint against Stellantis Financial Services US Corp.?
You can file a complaint against Stellantis Financial Services US Corp. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Stellantis Financial Services US Corp.?
Consumers in 44 states and territories have filed complaints about Stellantis Financial Services US Corp. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~885)
Also handles Credit reporting or other personal consumer reports
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.