CFPB Consumer Complaint Profile
Sulphur Bank Rancheria Enterprises
What the consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 49
- Total complaints
- Mid-range
- 14
- Last 12 months
- 98%
- Timely response
- Below median
- 18
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Sulphur Bank Rancheria Enterprises sits at #1855. For answering complaints on time it stands at the 48th percentile in the 100+ complaint peer group.
- Payday loan, title l…
- most-complained product
- OH
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Sulphur Bank Rancheria Enterprises vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
98% Around the middle higher than 48% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2022 | 3 |
| 2023 | 15 |
| 2024 | 12 |
| 2025 | 16 |
| 2026year in progress | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Sulphur Bank Rancheria Enterprises
In the CFPB record, Sulphur Bank Rancheria Enterprises has a multi-regional complaint footprint. The single largest complaint category is "Payday loan, title loan, personal loan, or advance loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Charged fees or interest you didn't expect" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Also handles Payday loan, title loan, personal loan, or advance loan
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Sulphur Bank Rancheria Enterprises have?
The CFPB has logged 49 complaints against Sulphur Bank Rancheria Enterprises to date, of which 14 came in over the last 12 months.
Does Sulphur Bank Rancheria Enterprises respond to complaints on time?
Sulphur Bank Rancheria Enterprises's CFPB timely-response rate is 98%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Sulphur Bank Rancheria Enterprises?
"Payday loan, title loan, personal loan, or advance loan" draws more CFPB complaints against Sulphur Bank Rancheria Enterprises than any other product - see the full breakdown above.
What is the most common complaint issue with Sulphur Bank Rancheria Enterprises?
"Charged fees or interest you didn't expect" is the single most frequently cited issue in complaints against Sulphur Bank Rancheria Enterprises - see all issues and counts above.
How do I file a complaint against Sulphur Bank Rancheria Enterprises?
You can file a complaint against Sulphur Bank Rancheria Enterprises directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Sulphur Bank Rancheria Enterprises?
The CFPB has recorded complaints against Sulphur Bank Rancheria Enterprises from 18 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.