CFPB Consumer Complaint Profile
Sunbit, Inc.
The CFPB complaints on file trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 729
- Total complaints
- Above average
- 367
- Last 12 months
- 99.2%
- Timely response
- Above median
- 43
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Sunbit, Inc. sits at #405. On response speed it sits at the 64th percentile among companies with 100+ complaints.
- Credit reporting or …
- most-complained product
- TX
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Sunbit, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.2% Higher than most higher than 64% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 171 in 2024 to 335 in 2025 (2024 → 2025).
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2021 | 11 |
| 2022 | 44 |
| 2023 | 80 |
| 2024 | 171 |
| 2025 | 335 |
| 2026year in progress | 88 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Sunbit, Inc.
In the CFPB record, Sunbit, Inc. has a nationwide complaint footprint. No product draws more complaints than "Credit reporting or other personal consumer reports," which sits at the top of the product breakdown. Inside that category, "Incorrect information on your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, the timely-response measure shows how often forwarded complaints get a reply. This company's rate is at or above benchmark levels, a sign it handles intake and escalation well. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Sunbit, Inc. have?
The CFPB has logged 729 complaints against Sunbit, Inc. to date, of which 367 came in over the last 12 months.
Does Sunbit, Inc. respond to complaints on time?
CFPB complaints against Sunbit, Inc. draw a 99.2% timely-response rate inside the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for Sunbit, Inc.?
The most complained-about product for Sunbit, Inc. is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.
What is the most common complaint issue with Sunbit, Inc.?
"Incorrect information on your report" is the single most frequently cited issue in complaints against Sunbit, Inc. - see all issues and counts above.
How do I file a complaint against Sunbit, Inc.?
You can file a complaint against Sunbit, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Sunbit, Inc.?
Consumers in 43 states and territories have filed complaints about Sunbit, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.