CFPB Consumer Complaint Profile
Suttell, Hammer & White, P.S
Consumers have filed 277 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 277
- Total complaints
- 62
- Last 12 months
- 91%
- Timely response
- 14
- States affected
The verdict
277 CFPB complaints put Suttell, Hammer & White, P.S at #742 out of 3,848 financial companies ranked by complaint volume. 91% of its complaints get an on-time reply, falling short of the 93% median for the 100+ complaint peer group.
- #742
- of 3,848 companies by volume
- 91%
- answered on time
- Debt collection
- most-complained product
- 14
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 3 |
| 2014 | 12 |
| 2015 | 26 |
| 2016 | 21 |
| 2017 | 21 |
| 2018 | 12 |
| 2019 | 18 |
| 2020 | 14 |
| 2021 | 12 |
| 2022 | 15 |
| 2023 | 16 |
| 2024 | 31 |
| 2025 | 71 |
| 2026 | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Suttell, Hammer & White, P.S
The CFPB Consumer Complaint Database has logged 277 complaints against Suttell, Hammer & White, P.S overall, with 62 of those filed in the trailing 12 months. Reports have come from consumers in 14 states and territories, making this a geographically concentrated complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Took or threatened to take negative or legal action" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Suttell, Hammer & White, P.S's timely response rate stands at 91%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. In 21.5% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 0% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Suttell, Hammer & White, P.S have?
Suttell, Hammer & White, P.S has 277 total consumer complaints filed with the CFPB, with 62 filed in the last 12 months.
Does Suttell, Hammer & White, P.S respond to complaints on time?
91% of the CFPB complaints against Suttell, Hammer & White, P.S get a response within the expected window.
What product generates the most complaints for Suttell, Hammer & White, P.S?
Among all products tied to Suttell, Hammer & White, P.S, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Suttell, Hammer & White, P.S?
"Took or threatened to take negative or legal action" is the single most frequently cited issue in complaints against Suttell, Hammer & White, P.S - see all issues and counts above.
How do I file a complaint against Suttell, Hammer & White, P.S?
You can file a complaint against Suttell, Hammer & White, P.S directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Suttell, Hammer & White, P.S?
Suttell, Hammer & White, P.S has drawn CFPB complaints from 14 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~277)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.