CFPB Consumer Complaint Profile
The Law Firm of Allan C. Smith
Consumers have filed 18 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 18
- Total complaints
- Below average
- 0
- Last 12 months
- 83.3%
- Timely response
- Bottom quartile
- 8
- States affected
The verdict
The Law Firm of Allan C. Smith ranks #3004 of 3,843 financial companies by CFPB complaint volume, with 18 complaints on record. On-time replies land at 83.3%, the 11th percentile for the 100+ complaint peer group.
- #3004
- of 3,843 companies by volume
- 83.3%
- on time (11th pctile)
- Debt collection
- most-complained product
- 8
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
The Law Firm of Allan C. Smith vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
83.3% Among the lowest higher than 11% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 6 |
| 2014 | 6 |
| 2015 | 4 |
| 2016 | 1 |
| 2023 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for The Law Firm of Allan C. Smith
18 complaints against The Law Firm of Allan C. Smith appear in the CFPB record, including 0 from the trailing year. The 8 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Disclosure verification of debt" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
The Law Firm of Allan C. Smith's timely response rate stands at 83.3%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Consumers formally disputed the company's response at a 11.8% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 16.7%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does The Law Firm of Allan C. Smith have?
The Law Firm of Allan C. Smith has 18 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does The Law Firm of Allan C. Smith respond to complaints on time?
The Law Firm of Allan C. Smith has a 83.3% timely response rate to CFPB complaints.
What product generates the most complaints for The Law Firm of Allan C. Smith?
Among all products tied to The Law Firm of Allan C. Smith, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with The Law Firm of Allan C. Smith?
Consumers most often cite "Disclosure verification of debt" when complaining about The Law Firm of Allan C. Smith; the full issue list with counts is above.
How do I file a complaint against The Law Firm of Allan C. Smith?
You can file a complaint against The Law Firm of Allan C. Smith directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about The Law Firm of Allan C. Smith?
Consumers in 8 states and territories have filed complaints about The Law Firm of Allan C. Smith with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for The Law Firm of Allan C. Smith: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (11.8% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does The Law Firm of Allan C. Smith have?
The Law Firm of Allan C. Smith has 18 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does The Law Firm of Allan C. Smith respond to complaints on time?
The Law Firm of Allan C. Smith has a 83.3% timely response rate to CFPB complaints.
What product generates the most complaints for The Law Firm of Allan C. Smith?
Among all products tied to The Law Firm of Allan C. Smith, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with The Law Firm of Allan C. Smith?
Consumers most often cite "Disclosure verification of debt" when complaining about The Law Firm of Allan C. Smith; the full issue list with counts is above.
How do I file a complaint against The Law Firm of Allan C. Smith?
You can file a complaint against The Law Firm of Allan C. Smith directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about The Law Firm of Allan C. Smith?
Consumers in 8 states and territories have filed complaints about The Law Firm of Allan C. Smith with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.