CFPB Consumer Complaint Profile
The Law Office of John P. Frye P.C.
What 18 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 18
- Total complaints
- Below average
- 0
- Last 12 months
- 100%
- Timely response
- Top decile
- 11
- States affected
The verdict
18 CFPB complaints put The Law Office of John P. Frye P.C. at #3004 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.
- #3004
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Debt collection
- most-complained product
- 11
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
The Law Office of John P. Frye P.C. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 3 |
| 2014 | 11 |
| 2015 | 3 |
| 2017 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for The Law Office of John P. Frye P.C.
The Law Office of John P. Frye P.C. carries 18 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 11 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Communication tactics" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, The Law Office of John P. Frye P.C. posts a 100% reply rate on forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. The company's response carried a 0% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 22.2% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does The Law Office of John P. Frye P.C. have?
The Law Office of John P. Frye P.C. has 18 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does The Law Office of John P. Frye P.C. respond to complaints on time?
The Law Office of John P. Frye P.C. has a 100% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for The Law Office of John P. Frye P.C.?
"Debt collection" draws more CFPB complaints against The Law Office of John P. Frye P.C. than any other product - see the full breakdown above.
What is the most common complaint issue with The Law Office of John P. Frye P.C.?
The most common issue reported by consumers about The Law Office of John P. Frye P.C. is "Communication tactics." All complaint issues are listed above with their counts.
How do I file a complaint against The Law Office of John P. Frye P.C.?
You can file a complaint against The Law Office of John P. Frye P.C. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about The Law Office of John P. Frye P.C.?
The CFPB has recorded complaints against The Law Office of John P. Frye P.C. from 11 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for The Law Office of John P. Frye P.C.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does The Law Office of John P. Frye P.C. have?
The Law Office of John P. Frye P.C. has 18 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does The Law Office of John P. Frye P.C. respond to complaints on time?
The Law Office of John P. Frye P.C. has a 100% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for The Law Office of John P. Frye P.C.?
"Debt collection" draws more CFPB complaints against The Law Office of John P. Frye P.C. than any other product - see the full breakdown above.
What is the most common complaint issue with The Law Office of John P. Frye P.C.?
The most common issue reported by consumers about The Law Office of John P. Frye P.C. is "Communication tactics." All complaint issues are listed above with their counts.
How do I file a complaint against The Law Office of John P. Frye P.C.?
You can file a complaint against The Law Office of John P. Frye P.C. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about The Law Office of John P. Frye P.C.?
The CFPB has recorded complaints against The Law Office of John P. Frye P.C. from 11 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.