CFPB Consumer Complaint Profile
The Law Offices of Gerald E Moore & Associates, PC
Behind the 57 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 57
- Total complaints
- Mid-range
- 0
- Last 12 months
- 89.5%
- Timely response
- Bottom quartile
- 18
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, The Law Offices of Gerald E Moore & Associates, PC has accumulated 57 complaints, placing it #1717 by volume. It posts a 89.5% on-time response rate, the 17th percentile among companies with 100+ complaints.
- #1717
- of 3,843 companies by volume
- 89.5%
- on time (17th pctile)
- Debt collection
- most-complained product
- 18
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
The Law Offices of Gerald E Moore & Associates, PC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
89.5% Among the lowest higher than 17% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 9 |
| 2016 | 6 |
| 2017 | 8 |
| 2018 | 13 |
| 2019 | 9 |
| 2020 | 12 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for The Law Offices of Gerald E Moore & Associates, PC
The CFPB Consumer Complaint Database has logged 57 complaints against The Law Offices of Gerald E Moore & Associates, PC overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 18 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against The Law Offices of Gerald E Moore & Associates, PC draw a 89.5% reply rate inside the Bureau's 15-day window. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Resolved cases drew a formal consumer-dispute rate of 11.8% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 15.8% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does The Law Offices of Gerald E Moore & Associates, PC have?
The CFPB has logged 57 complaints against The Law Offices of Gerald E Moore & Associates, PC to date, of which 0 came in over the last 12 months.
Does The Law Offices of Gerald E Moore & Associates, PC respond to complaints on time?
CFPB complaints against The Law Offices of Gerald E Moore & Associates, PC draw a 89.5% timely-response rate inside the expected window.
What product generates the most complaints for The Law Offices of Gerald E Moore & Associates, PC?
The most complained-about product for The Law Offices of Gerald E Moore & Associates, PC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with The Law Offices of Gerald E Moore & Associates, PC?
Consumers most often cite "Attempts to collect debt not owed" when complaining about The Law Offices of Gerald E Moore & Associates, PC; the full issue list with counts is above.
How do I file a complaint against The Law Offices of Gerald E Moore & Associates, PC?
You can file a complaint against The Law Offices of Gerald E Moore & Associates, PC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about The Law Offices of Gerald E Moore & Associates, PC?
Consumers in 18 states and territories have filed complaints about The Law Offices of Gerald E Moore & Associates, PC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for The Law Offices of Gerald E Moore & Associates, PC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (11.8% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does The Law Offices of Gerald E Moore & Associates, PC have?
The CFPB has logged 57 complaints against The Law Offices of Gerald E Moore & Associates, PC to date, of which 0 came in over the last 12 months.
Does The Law Offices of Gerald E Moore & Associates, PC respond to complaints on time?
CFPB complaints against The Law Offices of Gerald E Moore & Associates, PC draw a 89.5% timely-response rate inside the expected window.
What product generates the most complaints for The Law Offices of Gerald E Moore & Associates, PC?
The most complained-about product for The Law Offices of Gerald E Moore & Associates, PC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with The Law Offices of Gerald E Moore & Associates, PC?
Consumers most often cite "Attempts to collect debt not owed" when complaining about The Law Offices of Gerald E Moore & Associates, PC; the full issue list with counts is above.
How do I file a complaint against The Law Offices of Gerald E Moore & Associates, PC?
You can file a complaint against The Law Offices of Gerald E Moore & Associates, PC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about The Law Offices of Gerald E Moore & Associates, PC?
Consumers in 18 states and territories have filed complaints about The Law Offices of Gerald E Moore & Associates, PC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.