CFPB Consumer Complaint Profile

Todd, Bremer & Lawson, Inc.

What 102 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-05-15

102
Total complaints
16
Last 12 months
99%
Timely response
24
States affected

The verdict

Among 3,848 financial companies tracked by CFPB complaint volume, Todd, Bremer & Lawson, Inc. sits at #1318, with 102 complaints logged. It answers 99% of complaints on time - above the 93% median for companies with 100+ complaints.

#1318
of 3,848 companies by volume
99%
answered on time
Debt collection
most-complained product
24
states with complaints
Todd, Bremer & Lawson, Inc. timely response rate 99.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 23
Debt collection - Other debt 18
Debt collection - Federal student loan debt 13
Debt collection - Other (i.e. phone, health club, etc.) 12
Debt collection - Private student loan debt 11
Debt collection - Non-federal student loan 4
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 4
Credit reporting or other personal consumer reports - Credit reporting 4
Student loan - Private student loan 3
Student loan - Federal student loan servicing 3

Top Issues

1.Attempts to collect debt not owed 33
2.False statements or representation 14
3.Communication tactics 12
4.Written notification about debt 9
5.Cont'd attempts collect debt not owed 5
6.Improper contact or sharing of info 5
7.Took or threatened to take negative or legal action 4
8.Dealing with my lender or servicer 3
9.Problem with a credit reporting company's investigation into an existing problem 3
10.Incorrect information on your report 3

Complaints by Year

Year Complaints
2013 1
2014 5
2015 5
2016 8
2017 5
2018 5
2019 3
2020 5
2021 12
2022 10
2023 10
2024 15
2025 12
2026 6

Complaints by State (Top 15)

Florida 23
Texas 18
Virginia 17
Colorado 6
California 4
Georgia 4
North Carolina 4
Alabama 3
Utah 3
Michigan 2
Illinois 2
Tennessee 2
Louisiana 2
Missouri 2
Indiana 1

Company Responses

Closed with explanation 102

What the CFPB Complaint Record Shows for Todd, Bremer & Lawson, Inc.

Todd, Bremer & Lawson, Inc. carries 102 complaints in the CFPB's database, 16 of them filed within the past 12 months. Consumers spanning 24 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, Todd, Bremer & Lawson, Inc. answers 99% of forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response in 36.4% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 0% closed with the consumer receiving monetary or non-monetary relief.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Todd, Bremer & Lawson, Inc. have?

The CFPB has logged 102 complaints against Todd, Bremer & Lawson, Inc. to date, of which 16 came in over the last 12 months.

Does Todd, Bremer & Lawson, Inc. respond to complaints on time?

Todd, Bremer & Lawson, Inc. has a 99% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Todd, Bremer & Lawson, Inc.?

"Debt collection" draws more CFPB complaints against Todd, Bremer & Lawson, Inc. than any other product - see the full breakdown above.

What is the most common complaint issue with Todd, Bremer & Lawson, Inc.?

Consumers most often cite "Attempts to collect debt not owed" when complaining about Todd, Bremer & Lawson, Inc.; the full issue list with counts is above.

How do I file a complaint against Todd, Bremer & Lawson, Inc.?

You can file a complaint against Todd, Bremer & Lawson, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Todd, Bremer & Lawson, Inc.?

Consumers in 24 states and territories have filed complaints about Todd, Bremer & Lawson, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Similar Companies

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Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026