CFPB Consumer Complaint Profile

Top Asset Solutions, LLC

27 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

27
Total complaints
Mid-range
13
Last 12 months
100%
Timely response
Top decile
3
States affected

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The verdict

27 CFPB complaints put Top Asset Solutions, LLC at #2473 out of 3,843 financial companies ranked by complaint volume. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.

#2473
of 3,843 companies by volume
100%
on time (86th pctile)
Credit reporting or …
most-complained product
3
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

C
PlainCredit Trust Score
56/100
Top Asset Solutions, LLC · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Top Asset Solutions, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Top Asset Solutions, LLC timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Credit reporting or other personal consumer reports - Credit reporting 16
Debt collection - I do not know 8
Debt collection - Credit card debt 1
Credit card - General-purpose credit card or charge card 1
Payday loan, title loan, personal loan, or advance loan - Installment loan 1

Top Issues

1.Incorrect information on your report 8
2.Problem with a company's investigation into an existing problem 6
3.Attempts to collect debt not owed 5
4.Took or threatened to take negative or legal action 4
5.Improper use of your report 4

Complaints by Year

Year Complaints
2023 5
2024 8
2025 12
2026year in progress 2

Complaints by State (Top 15)

Florida 24
Puerto Rico 2
Texas 1

Company Responses

Closed with explanation 27

What the CFPB Complaint Record Shows for Top Asset Solutions, LLC

27 complaints against Top Asset Solutions, LLC appear in the CFPB record, including 13 from the trailing year. The 3 states and territories represented put this footprint in geographically concentrated territory. "Credit reporting or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Top Asset Solutions, LLC's timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Top Asset Solutions, LLC have?

The CFPB has logged 27 complaints against Top Asset Solutions, LLC to date, of which 13 came in over the last 12 months.

Does Top Asset Solutions, LLC respond to complaints on time?

Top Asset Solutions, LLC has a 100% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Top Asset Solutions, LLC?

The most complained-about product for Top Asset Solutions, LLC is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.

What is the most common complaint issue with Top Asset Solutions, LLC?

"Incorrect information on your report" is the single most frequently cited issue in complaints against Top Asset Solutions, LLC - see all issues and counts above.

How do I file a complaint against Top Asset Solutions, LLC?

You can file a complaint against Top Asset Solutions, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Top Asset Solutions, LLC?

Consumers in 3 states and territories have filed complaints about Top Asset Solutions, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Also handles Credit reporting or other personal consumer reports

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Top Asset Solutions, LLC have?

The CFPB has logged 27 complaints against Top Asset Solutions, LLC to date, of which 13 came in over the last 12 months.

Does Top Asset Solutions, LLC respond to complaints on time?

Top Asset Solutions, LLC has a 100% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Top Asset Solutions, LLC?

The most complained-about product for Top Asset Solutions, LLC is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.

What is the most common complaint issue with Top Asset Solutions, LLC?

"Incorrect information on your report" is the single most frequently cited issue in complaints against Top Asset Solutions, LLC - see all issues and counts above.

How do I file a complaint against Top Asset Solutions, LLC?

You can file a complaint against Top Asset Solutions, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Top Asset Solutions, LLC?

Consumers in 3 states and territories have filed complaints about Top Asset Solutions, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Top Asset Solutions, LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.