CFPB Consumer Complaint Profile
Torriere Holdings INC
Consumers have filed 339 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 339
- Total complaints
- Above average
- 122
- Last 12 months
- 100%
- Timely response
- Top decile
- 39
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Torriere Holdings INC has accumulated 339 complaints, placing it #642 by volume. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.
- #642
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Debt collection
- most-complained product
- 39
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Torriere Holdings INC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 73 in 2024 to 119 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 6 |
| 2016 | 1 |
| 2018 | 6 |
| 2019 | 3 |
| 2020 | 4 |
| 2021 | 14 |
| 2022 | 26 |
| 2023 | 57 |
| 2024 | 73 |
| 2025 | 119 |
| 2026year in progress | 30 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Torriere Holdings INC
The CFPB Consumer Complaint Database has logged 339 complaints against Torriere Holdings INC overall, with 122 of those filed in the trailing 12 months. Reports have come from consumers in 39 states and territories, making this a multi-regional complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Communication tactics," a reasonable starting point for understanding recurring friction.
Torriere Holdings INC's timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response at a 14.3% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 1.2% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Torriere Holdings INC have?
Torriere Holdings INC has 339 total consumer complaints filed with the CFPB, with 122 filed in the last 12 months.
Does Torriere Holdings INC respond to complaints on time?
Torriere Holdings INC's CFPB timely-response rate is 100%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Torriere Holdings INC?
The most complained-about product for Torriere Holdings INC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Torriere Holdings INC?
"Communication tactics" is the single most frequently cited issue in complaints against Torriere Holdings INC - see all issues and counts above.
How do I file a complaint against Torriere Holdings INC?
You can file a complaint against Torriere Holdings INC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Torriere Holdings INC?
The CFPB has recorded complaints against Torriere Holdings INC from 39 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Torriere Holdings INC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (14.3% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.