CFPB Consumer Complaint Profile

Torriere Holdings INC

Consumers have filed 339 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-05-15

339
Total complaints
122
Last 12 months
100%
Timely response
39
States affected

The verdict

Out of 3,848 financial companies in the CFPB database, Torriere Holdings INC has accumulated 339 complaints, placing it #643 by volume. Its on-time response rate is 100%, ahead of the 93% median among companies with 100+ complaints.

#643
of 3,848 companies by volume
100%
answered on time
Debt collection
most-complained product
39
states with complaints
Torriere Holdings INC timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 144
Debt collection - Payday loan debt 83
Debt collection - Other debt 51
Debt collection - Credit card debt 24
Credit reporting or other personal consumer reports - Credit reporting 9
Debt collection - Credit card 3
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 3
Debt or credit management - Debt settlement 3
Debt collection - Medical debt 3
Debt collection - Telecommunications debt 2

Top Issues

1.Communication tactics 116
2.Threatened to contact someone or share information improperly 67
3.Attempts to collect debt not owed 53
4.Written notification about debt 31
5.Electronic communications 17
6.False statements or representation 16
7.Took or threatened to take negative or legal action 9
8.Incorrect information on your report 6
9.Cont'd attempts collect debt not owed 5
10.Improper use of your report 4

Complaints by Year

Year Complaints
2015 6
2016 1
2018 6
2019 3
2020 4
2021 14
2022 26
2023 57
2024 73
2025 119
2026 30

Complaints by State (Top 15)

Florida 46
Texas 42
Michigan 19
California 18
South Carolina 16
Georgia 16
Ohio 14
Tennessee 14
Illinois 10
Missouri 10
Arizona 10
Kansas 9
North Carolina 9
Virginia 9
Minnesota 8

Company Responses

Closed with explanation 335
Closed with non-monetary relief 4

What the CFPB Complaint Record Shows for Torriere Holdings INC

The CFPB Consumer Complaint Database has logged 339 complaints against Torriere Holdings INC overall, with 122 of those filed in the trailing 12 months. Reports have come from consumers in 39 states and territories, making this a multi-regional complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Communication tactics," a reasonable starting point for understanding recurring friction.

Torriere Holdings INC's timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response in 14.3% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 1.2% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Torriere Holdings INC have?

Torriere Holdings INC has 339 total consumer complaints filed with the CFPB, with 122 filed in the last 12 months.

Does Torriere Holdings INC respond to complaints on time?

Torriere Holdings INC's CFPB timely-response rate is 100%. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Torriere Holdings INC?

The most complained-about product for Torriere Holdings INC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Torriere Holdings INC?

"Communication tactics" is the single most frequently cited issue in complaints against Torriere Holdings INC - see all issues and counts above.

How do I file a complaint against Torriere Holdings INC?

You can file a complaint against Torriere Holdings INC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Torriere Holdings INC?

The CFPB has recorded complaints against Torriere Holdings INC from 39 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026