CFPB Consumer Complaint Profile

Trans-Fast Remittance LLC

Consumers have filed 43 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

43
Total complaints
Mid-range
0
Last 12 months
39.5%
Timely response
Bottom decile
16
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Trans-Fast Remittance LLC has accumulated 43 complaints, placing it #1975 by volume. Its on-time response rate is 39.5%, the 2nd percentile among companies with 100+ complaints.

#1975
of 3,843 companies by volume
39.5%
on time (2nd pctile)
Money transfers
most-complained product
16
states with complaints
D
PlainCredit Trust Score
47/100
Trans-Fast Remittance LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 39.5%
Share of complaints answered within the CFPB response window
Dispute Rate B 7.7%
Share of responses the consumer disputed (lower is better)
Relief Rate B+ 9.3%
Share of complaints closed with monetary or non-monetary relief

Trans-Fast Remittance LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

39.5% Among the lowest higher than 2% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Trans-Fast Remittance LLC timely response rate 39.5%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Money transfers - International money transfer 25
Money transfer, virtual currency, or money service - International money transfer 15
Money transfer, virtual currency, or money service - Foreign currency exchange 2
Bank account or service - Other bank product/service 1

Top Issues

1.Money was not available when promised 15
2.Fraud or scam 9
3.Other transaction issues 4
4.Other transaction problem 4
5.Wrong amount charged or received 3
6.Other service issues 3
7.Other service problem 2
8.Incorrect exchange rate 1
9.Incorrect/missing disclosures or info 1
10.Making/receiving payments, sending money 1

Complaints by Year

Year Complaints
2013 5
2014 2
2015 10
2016 9
2017 5
2018 5
2019 6
2020 1

Complaints by State (Top 15)

California 10
New Jersey 5
Texas 3
Georgia 3
Illinois 3
Maryland 2
Washington 2
New York 2
Florida 2
Ohio 2
Massachusetts 1
Connecticut 1
Pennsylvania 1
Alaska 1
North Carolina 1

Company Responses

Closed with explanation 38
Closed with monetary relief 4
Closed 1

What the CFPB Complaint Record Shows for Trans-Fast Remittance LLC

The CFPB Consumer Complaint Database has logged 43 complaints against Trans-Fast Remittance LLC overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 16 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Money transfers," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Money was not available when promised," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, Trans-Fast Remittance LLC posts a 39.5% reply rate on forwarded complaints. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. The company's response carried a 7.7% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 9.3% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Trans-Fast Remittance LLC have?

The CFPB has logged 43 complaints against Trans-Fast Remittance LLC to date, of which 0 came in over the last 12 months.

Does Trans-Fast Remittance LLC respond to complaints on time?

Trans-Fast Remittance LLC has a 39.5% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for Trans-Fast Remittance LLC?

"Money transfers" draws more CFPB complaints against Trans-Fast Remittance LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Trans-Fast Remittance LLC?

"Money was not available when promised" is the single most frequently cited issue in complaints against Trans-Fast Remittance LLC - see all issues and counts above.

How do I file a complaint against Trans-Fast Remittance LLC?

You can file a complaint against Trans-Fast Remittance LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Trans-Fast Remittance LLC?

Trans-Fast Remittance LLC has drawn CFPB complaints from 16 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Trans-Fast Remittance LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Money transfers

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026