CFPB Consumer Complaint Profile
TriPoint Lending, LLC
Consumers have filed 14 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 14
- Total complaints
- Below average
- 0
- Last 12 months
- 78.6%
- Timely response
- Bottom decile
- 7
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, TriPoint Lending, LLC has accumulated 14 complaints, placing it #3314 by volume. It posts a 78.6% on-time response rate, the 9th percentile among companies with 100+ complaints.
- #3314
- of 3,843 companies by volume
- 78.6%
- on time (9th pctile)
- Credit reporting or …
- most-complained product
- 7
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
TriPoint Lending, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
78.6% Among the lowest higher than 9% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2021 | 1 |
| 2023 | 6 |
| 2024 | 7 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for TriPoint Lending, LLC
14 complaints against TriPoint Lending, LLC appear in the CFPB record, including 0 from the trailing year. The 7 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Credit reporting or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Improper use of your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
TriPoint Lending, LLC's timely response rate stands at 78.6%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Among resolved complaints, 28.6% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does TriPoint Lending, LLC have?
14 complaints have been filed against TriPoint Lending, LLC with the CFPB overall - 0 of them in the past year.
Does TriPoint Lending, LLC respond to complaints on time?
TriPoint Lending, LLC's CFPB timely-response rate is 78.6%. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for TriPoint Lending, LLC?
"Credit reporting or other personal consumer reports" draws more CFPB complaints against TriPoint Lending, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with TriPoint Lending, LLC?
"Improper use of your report" is the single most frequently cited issue in complaints against TriPoint Lending, LLC - see all issues and counts above.
How do I file a complaint against TriPoint Lending, LLC?
You can file a complaint against TriPoint Lending, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about TriPoint Lending, LLC?
The CFPB has recorded complaints against TriPoint Lending, LLC from 7 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does TriPoint Lending, LLC have?
14 complaints have been filed against TriPoint Lending, LLC with the CFPB overall - 0 of them in the past year.
Does TriPoint Lending, LLC respond to complaints on time?
TriPoint Lending, LLC's CFPB timely-response rate is 78.6%. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for TriPoint Lending, LLC?
"Credit reporting or other personal consumer reports" draws more CFPB complaints against TriPoint Lending, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with TriPoint Lending, LLC?
"Improper use of your report" is the single most frequently cited issue in complaints against TriPoint Lending, LLC - see all issues and counts above.
How do I file a complaint against TriPoint Lending, LLC?
You can file a complaint against TriPoint Lending, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about TriPoint Lending, LLC?
The CFPB has recorded complaints against TriPoint Lending, LLC from 7 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.