CFPB Consumer Complaint Profile
Uetsa Tsakits, Inc. d/b/a MaxLend
118 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 118
- Total complaints
- Mid-range
- 42
- Last 12 months
- 63.6%
- Timely response
- Bottom decile
- 30
- States affected
The verdict
Uetsa Tsakits, Inc. d/b/a MaxLend ranks #1233 of 3,843 financial companies by CFPB complaint volume, with 118 complaints on record. It posts a 63.6% on-time response rate, the 5th percentile among companies with 100+ complaints.
- #1233
- of 3,843 companies by volume
- 63.6%
- on time (5th pctile)
- Payday loan, title l…
- most-complained product
- 30
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Uetsa Tsakits, Inc. d/b/a MaxLend vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
63.6% Among the lowest higher than 5% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2022 | 3 |
| 2023 | 29 |
| 2024 | 39 |
| 2025 | 35 |
| 2026year in progress | 12 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Uetsa Tsakits, Inc. d/b/a MaxLend
118 complaints against Uetsa Tsakits, Inc. d/b/a MaxLend appear in the CFPB record, including 42 from the trailing year. The 30 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Payday loan, title loan, personal loan, or advance loan," which sits at the top of the product breakdown. Inside that category, "Charged fees or interest you didn't expect" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Uetsa Tsakits, Inc. d/b/a MaxLend's timely response rate stands at 63.6%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Uetsa Tsakits, Inc. d/b/a MaxLend have?
118 complaints have been filed against Uetsa Tsakits, Inc. d/b/a MaxLend with the CFPB overall - 42 of them in the past year.
Does Uetsa Tsakits, Inc. d/b/a MaxLend respond to complaints on time?
CFPB complaints against Uetsa Tsakits, Inc. d/b/a MaxLend draw a 63.6% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Uetsa Tsakits, Inc. d/b/a MaxLend?
The most complained-about product for Uetsa Tsakits, Inc. d/b/a MaxLend is "Payday loan, title loan, personal loan, or advance loan." You can view the full product breakdown on this page.
What is the most common complaint issue with Uetsa Tsakits, Inc. d/b/a MaxLend?
"Charged fees or interest you didn't expect" is the single most frequently cited issue in complaints against Uetsa Tsakits, Inc. d/b/a MaxLend - see all issues and counts above.
How do I file a complaint against Uetsa Tsakits, Inc. d/b/a MaxLend?
You can file a complaint against Uetsa Tsakits, Inc. d/b/a MaxLend directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Uetsa Tsakits, Inc. d/b/a MaxLend?
Consumers in 30 states and territories have filed complaints about Uetsa Tsakits, Inc. d/b/a MaxLend with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Also handles Payday loan, title loan, personal loan, or advance loan
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Uetsa Tsakits, Inc. d/b/a MaxLend have?
118 complaints have been filed against Uetsa Tsakits, Inc. d/b/a MaxLend with the CFPB overall - 42 of them in the past year.
Does Uetsa Tsakits, Inc. d/b/a MaxLend respond to complaints on time?
CFPB complaints against Uetsa Tsakits, Inc. d/b/a MaxLend draw a 63.6% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Uetsa Tsakits, Inc. d/b/a MaxLend?
The most complained-about product for Uetsa Tsakits, Inc. d/b/a MaxLend is "Payday loan, title loan, personal loan, or advance loan." You can view the full product breakdown on this page.
What is the most common complaint issue with Uetsa Tsakits, Inc. d/b/a MaxLend?
"Charged fees or interest you didn't expect" is the single most frequently cited issue in complaints against Uetsa Tsakits, Inc. d/b/a MaxLend - see all issues and counts above.
How do I file a complaint against Uetsa Tsakits, Inc. d/b/a MaxLend?
You can file a complaint against Uetsa Tsakits, Inc. d/b/a MaxLend directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Uetsa Tsakits, Inc. d/b/a MaxLend?
Consumers in 30 states and territories have filed complaints about Uetsa Tsakits, Inc. d/b/a MaxLend with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.