CFPB Consumer Complaint Profile
Union Credit Corporation
44 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 44
- Total complaints
- Mid-range
- 0
- Last 12 months
- 75%
- Timely response
- Bottom decile
- 3
- States affected
The verdict
44 CFPB complaints put Union Credit Corporation at #1948 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 75%, the 7th percentile for the 100+ complaint peer group.
- #1948
- of 3,843 companies by volume
- 75%
- on time (7th pctile)
- Debt collection
- most-complained product
- 3
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Union Credit Corporation vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
75% Among the lowest higher than 7% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2015 | 1 |
| 2016 | 2 |
| 2017 | 6 |
| 2018 | 3 |
| 2020 | 4 |
| 2021 | 9 |
| 2022 | 6 |
| 2023 | 3 |
| 2024 | 9 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Union Credit Corporation
44 complaints against Union Credit Corporation appear in the CFPB record, including 0 from the trailing year. The 3 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Union Credit Corporation's timely response rate stands at 75%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. The company's response carried a 0% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 4.5%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Union Credit Corporation have?
44 complaints have been filed against Union Credit Corporation with the CFPB overall - 0 of them in the past year.
Does Union Credit Corporation respond to complaints on time?
CFPB complaints against Union Credit Corporation draw a 75% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Union Credit Corporation?
"Debt collection" draws more CFPB complaints against Union Credit Corporation than any other product - see the full breakdown above.
What is the most common complaint issue with Union Credit Corporation?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Union Credit Corporation; the full issue list with counts is above.
How do I file a complaint against Union Credit Corporation?
You can file a complaint against Union Credit Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Union Credit Corporation?
Union Credit Corporation has drawn CFPB complaints from 3 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Union Credit Corporation: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Union Credit Corporation have?
44 complaints have been filed against Union Credit Corporation with the CFPB overall - 0 of them in the past year.
Does Union Credit Corporation respond to complaints on time?
CFPB complaints against Union Credit Corporation draw a 75% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Union Credit Corporation?
"Debt collection" draws more CFPB complaints against Union Credit Corporation than any other product - see the full breakdown above.
What is the most common complaint issue with Union Credit Corporation?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Union Credit Corporation; the full issue list with counts is above.
How do I file a complaint against Union Credit Corporation?
You can file a complaint against Union Credit Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Union Credit Corporation?
Union Credit Corporation has drawn CFPB complaints from 3 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.