CFPB Consumer Complaint Profile
United Check Recovery Bureau, Inc.
Behind the 77 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 77
- Total complaints
- Mid-range
- 16
- Last 12 months
- 89.6%
- Timely response
- Bottom quartile
- 28
- States affected
The verdict
77 CFPB complaints put United Check Recovery Bureau, Inc. at #1492 out of 3,843 financial companies ranked by complaint volume. It posts a 89.6% on-time response rate, the 18th percentile among companies with 100+ complaints.
- #1492
- of 3,843 companies by volume
- 89.6%
- on time (18th pctile)
- Debt collection
- most-complained product
- 28
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
United Check Recovery Bureau, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
89.6% Among the lowest higher than 18% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 3 |
| 2017 | 11 |
| 2018 | 13 |
| 2019 | 5 |
| 2020 | 5 |
| 2021 | 3 |
| 2022 | 3 |
| 2023 | 5 |
| 2024 | 13 |
| 2025 | 12 |
| 2026year in progress | 4 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for United Check Recovery Bureau, Inc.
77 complaints against United Check Recovery Bureau, Inc. appear in the CFPB record, including 16 from the trailing year. The 28 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Communication tactics" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against United Check Recovery Bureau, Inc. draw a 89.6% reply rate inside the Bureau's 15-day window. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. The company's response carried a 0% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does United Check Recovery Bureau, Inc. have?
77 complaints have been filed against United Check Recovery Bureau, Inc. with the CFPB overall - 16 of them in the past year.
Does United Check Recovery Bureau, Inc. respond to complaints on time?
United Check Recovery Bureau, Inc. has a 89.6% timely response rate to CFPB complaints.
What product generates the most complaints for United Check Recovery Bureau, Inc.?
Among all products tied to United Check Recovery Bureau, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with United Check Recovery Bureau, Inc.?
Consumers most often cite "Communication tactics" when complaining about United Check Recovery Bureau, Inc.; the full issue list with counts is above.
How do I file a complaint against United Check Recovery Bureau, Inc.?
You can file a complaint against United Check Recovery Bureau, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about United Check Recovery Bureau, Inc.?
The CFPB has recorded complaints against United Check Recovery Bureau, Inc. from 28 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for United Check Recovery Bureau, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does United Check Recovery Bureau, Inc. have?
77 complaints have been filed against United Check Recovery Bureau, Inc. with the CFPB overall - 16 of them in the past year.
Does United Check Recovery Bureau, Inc. respond to complaints on time?
United Check Recovery Bureau, Inc. has a 89.6% timely response rate to CFPB complaints.
What product generates the most complaints for United Check Recovery Bureau, Inc.?
Among all products tied to United Check Recovery Bureau, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with United Check Recovery Bureau, Inc.?
Consumers most often cite "Communication tactics" when complaining about United Check Recovery Bureau, Inc.; the full issue list with counts is above.
How do I file a complaint against United Check Recovery Bureau, Inc.?
You can file a complaint against United Check Recovery Bureau, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about United Check Recovery Bureau, Inc.?
The CFPB has recorded complaints against United Check Recovery Bureau, Inc. from 28 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.