CFPB Consumer Complaint Profile
United Recovery Group, LLC (Closed)
Consumers have filed 58 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 58
- Total complaints
- Mid-range
- 0
- Last 12 months
- 98.3%
- Timely response
- Above median
- 24
- States affected
The verdict
United Recovery Group, LLC (Closed) ranks #1697 of 3,843 financial companies by CFPB complaint volume, with 58 complaints on record. It posts a 98.3% on-time response rate, the 51st percentile among companies with 100+ complaints.
- #1697
- of 3,843 companies by volume
- 98.3%
- on time (51st pctile)
- Debt collection
- most-complained product
- 24
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
United Recovery Group, LLC (Closed) vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
98.3% Higher than most higher than 51% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2014 to 2015 complete years
- Annual CFPB complaint volume moved from 46 in 2014 to 6 in 2015 (2014 → 2015).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 6 |
| 2014 | 46 |
| 2015 | 6 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for United Recovery Group, LLC (Closed)
58 complaints against United Recovery Group, LLC (Closed) appear in the CFPB record, including 0 from the trailing year. The 24 states and territories represented put this footprint in multi-regional territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Communication tactics" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against United Recovery Group, LLC (Closed) draw a 98.3% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Consumers formally disputed the company's response at a 20.7% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 1.7% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does United Recovery Group, LLC (Closed) have?
The CFPB has logged 58 complaints against United Recovery Group, LLC (Closed) to date, of which 0 came in over the last 12 months.
Does United Recovery Group, LLC (Closed) respond to complaints on time?
United Recovery Group, LLC (Closed)'s CFPB timely-response rate is 98.3%. That is a strong response record by CFPB standards.
What product generates the most complaints for United Recovery Group, LLC (Closed)?
The most complained-about product for United Recovery Group, LLC (Closed) is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with United Recovery Group, LLC (Closed)?
The most common issue reported by consumers about United Recovery Group, LLC (Closed) is "Communication tactics." All complaint issues are listed above with their counts.
How do I file a complaint against United Recovery Group, LLC (Closed)?
You can file a complaint against United Recovery Group, LLC (Closed) directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about United Recovery Group, LLC (Closed)?
Consumers in 24 states and territories have filed complaints about United Recovery Group, LLC (Closed) with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for United Recovery Group, LLC (Closed): nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (20.7% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does United Recovery Group, LLC (Closed) have?
The CFPB has logged 58 complaints against United Recovery Group, LLC (Closed) to date, of which 0 came in over the last 12 months.
Does United Recovery Group, LLC (Closed) respond to complaints on time?
United Recovery Group, LLC (Closed)'s CFPB timely-response rate is 98.3%. That is a strong response record by CFPB standards.
What product generates the most complaints for United Recovery Group, LLC (Closed)?
The most complained-about product for United Recovery Group, LLC (Closed) is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with United Recovery Group, LLC (Closed)?
The most common issue reported by consumers about United Recovery Group, LLC (Closed) is "Communication tactics." All complaint issues are listed above with their counts.
How do I file a complaint against United Recovery Group, LLC (Closed)?
You can file a complaint against United Recovery Group, LLC (Closed) directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about United Recovery Group, LLC (Closed)?
Consumers in 24 states and territories have filed complaints about United Recovery Group, LLC (Closed) with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.